Know about Bihar electricity customer care number and learn how to register complaints efficiently with the customer support guide.
Bihar Bijli Customer Care: An Overview
Bihar Bijli, a collective term for the state's power distribution companies, offers multiple ways to reach their Bihar Bijli customer care department and get the assistance you need.
This guide explores the various methods for contacting Bihar Bijli customer caren number, ensuring a swift resolution to your electricity-related issues.
For electricity supply issues, billing concerns, or service-related queries, contact the Bihar Bijli customer care number. Their dedicated support team is ready to assist with complaints and service requests, ensuring your electricity needs are addressed promptly and efficiently.
How to contact Bihar Bijli customer care number
Reaching Bihar Bijli customer care is convenient and can be done through various channels, allowing you to choose the method that best suits your needs. Here is a breakdown of the available options:
Contacting Bihar Bijli customer care number online
- Toll-free convenience: The most straightforward option is to pick up your phone and dial the Bihar Bijli toll-free number 1912. This 24/7 helpline connects you directly with a Bihar Bijli customer care representative. Be prepared to provide your consumer account number and clearly explain the nature of your issue (power outage, billing problem, etc.).
- SBPDCL website: South Bihar Power Distribution Company Limited (SBPDCL) is one of the major power distribution companies in Bihar. If you are a customer within their service area, you can visit their website and navigate to the "Contact Us" section. Here, you'll find an online complaint registration form. Fill out the form with your details, including your consumer account number, and clearly describe your concern.
- NBPDCL website: North Bihar Power Distribution Company Limited (NBPDCL) is another major power distribution company in Bihar. If you fall under their service area, visit their website and navigate to the "Complaint Status Enquiry" section. Here, you can register a complaint online by providing your consumer account number and the details of your issue.
Contacting Bihar Bijli customer care number offline
While online methods offer convenience, some people prefer an in-person approach:
- Visit a customer care centre: Locate your nearest Bihar Bijli customer care centre (either SBPDCL or NBPDCL depending on your service area). A customer care representative will be available to assist you in registering your complaint and answer any questions you may have.
- Write a letter: While not the fastest option, you can choose to write a formal letter detailing your complaint and mail it to your local SBPDCL or NBPDCL office address (whichever is applicable in your area).
Remember: When contacting Bihar Bijli customer care through any method, having your consumer account number readily available will expedite the process.
In addition to finding the relevant information about Bihar Bijili, you can also complete your electricity bill payment.
Bajaj Pay – the BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.
Conclusion
By familiarising yourself with the various ways to contact Bihar Bijli customer care number, you can ensure a prompt resolution to any power-related issues you encounter.
Whether you prefer the convenience of a phone call, the ease of online registration, or a personal visit to a customer care centre, Bihar Bijli empowers you to choose the method that best suits your needs.
Recharge and Pay Bills
Bajaj Finserv app for all your financial needs and goals
Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.
You can use the Bajaj Finserv App to:
- Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
- Invest in fixed deposits and mutual funds on the app.
- Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
- Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
- Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
- Shop from over 100+ brand partners that offer a diverse range of products and services.
- Use specialised tools like EMI calculators, SIP Calculators
- Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.
Frequently asked questions
The customer care number for Bihar Bijli (NBPDCL/SBPDCL) is 1912. You can contact this number for assistance with electricity issues, complaints, or service requests.
Yes, the Bihar Bijli customer care number 1912 is available 24/7, offering round-the-clock assistance for electricity supply, billing concerns, and other services.
If you find your electricity bill incorrect, contact Bihar Bijli customer care at 1912. Share your account information and explain the issue. They will help resolve the discrepancy.
To report a power outage, call Bihar Bijli customer care at 1912, provide your location and issue details, and they will work on resolving the outage swiftly.
No, the same customer care number, 1912, can be used for both pre-paid and post-paid meter queries. The team assists with all meter-related concerns.
Both SBPDCL and NBPDCL offer online portals where you can view and download your latest electricity bill. Once you visit the website, explore the options for bill payment and download.
Missing a Bihar Bijli bill payment can result in late fees and potential disconnection of your electricity service. To avoid these penalties, it's crucial to settle your bills promptly. Both SBPDCL and NBPDCL offer online payment options on their respective websites. You can also explore other payment options like designated bill collection centres or third-party payment platforms (not affiliated with Bajaj Finserv) depending on your preference.