Contact Bajaj FASTag Customer Support

Access Bajaj FASTag toll-free and helpline numbers for instant support. Resolve issues, queries, or complaints efficiently.
Contact Bajaj FASTag Customer Support
5 mins
3 December 2024

Bajaj FASTag toll-free number and helpline details

Service Details
Toll-free number 1800-210-0260
Website www.bajajfinserv.in
Operating hours 24/7


Bajaj Pay FASTag offers customers a convenient way to pay tolls electronically. Helpline numbers are available for assistance 24/7. Customers can reach out through the helpline number or visit the Bajaj Finserv App. This service aims to make toll payments seamless and efficient.

When to contact Bajaj FASTag customer care?

1. If the FASTag is not working.

2. When there are discrepancies in the balance.

3. If there are issues with toll deductions.

4. For assistance with account activation.

5. When customers need help with recharging their FASTag.

6. If there are questions about the refund process.

7. For inquiries about lost or damaged FASTags.

8. When facing technical issues with the app.

Customers should not hesitate to reach out whenever they encounter problems or have questions regarding their Bajaj FASTag service.

How to reach Bajaj FASTag support?

Customers can easily reach Bajaj FASTag support through various channels. They can call the toll-free numbers provided above for immediate assistance. Alternatively, they can send an email detailing their issue to the support address.

For those who prefer self-service, visiting the official Bajaj Finserv website offers a wealth of information. The website includes FAQs and guides that address common concerns. This multi-channel approach ensures that customers receive timely help based on their preferences.

Tips to resolve common Bajaj FASTag issues before contacting support

1. Check if the FASTag is properly affixed to the vehicle.

2. Ensure that there are sufficient funds in the account.

3. Restart the vehicle’s engine and try again.

4. Clear any obstructions at the toll plaza.

5. Verify that the toll plaza is operational and accepting FASTags.

6. Update the mobile app for better performance.

7. Review transaction history for any discrepancies.

8. Keep a record of all transactions for reference.

These simple steps can help customers troubleshoot common issues before reaching out to customer support.

Consider Bajaj Finserv for toll plaza payments

Bajaj Finserv offers a reliable solution for toll payments through its FASTag service. This service simplifies travel by eliminating cash transactions at toll plazas. Customers can enjoy uninterrupted journeys without worrying about carrying cash or waiting in long queues by using Bajaj Pay for payments. Bajaj Finserv ensures that users have access to real-time balance updates and transaction alerts. This transparency helps customers manage their expenses effectively while traveling.

Conclusion

In conclusion, Bajaj FASTag provides a hassle-free experience for toll payments across India. With round-the-clock customer support, users can easily resolve any issues they encounter. By following simple troubleshooting tips, customers can often fix problems without needing to contact support.

For seamless travel, considering Bajaj Finserv’s services is beneficial. The convenience of electronic toll payments allows drivers to focus on their journey rather than on cash transactions. Overall, Bajaj FASTag enhances the travel experience significantly, making it a preferred choice for many drivers on Indian roads.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

Frequently asked questions

What is the toll-free number for Bajaj FASTag customer care?

The toll-free number for Bajaj FASTag customer care is 1800-210-0260. This number is available 24/7 for assistance.

Is there a missed call balance check number for Bajaj Pay FASTag?

Yes, there is a dedicated number - 7065233535 - available for Bajaj Pay FASTag customers to check their wallet balance by giving a missed call on the same number using their registered mobile number.

What should I do if my FASTag is not working?
If the FASTag is not working, customers should first check if it is properly affixed to the vehicle and ensure there are sufficient funds in the account. If issues persist, they should contact customer support for further assistance.

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