Apollo 24x7 Customer Care Number for Prompt Services

Contact Apollo 24x7 customer care number. for any complaints related to Subscription. Find its Apollo 24x7 customer care details, complaint redressal information etc

Apollo 24x7 Customer Care

Apollo Hospitals is a leading healthcare provider in India, known for its commitment to delivering high-quality medical services. Founded in 1983, the company has grown to become one of the largest private hospital networks in the country. It has over 70 hospitals and more than 10,000 beds. Apollo Hospitals' 24/7 customer care service is designed to provide patients with easy access to medical assistance and information. The service offers a wide range of features. It includes online doctor consultations, access to medical records, and the ability to order medicines.

Introduction to Apollo 24x7 customer care

Apollo Hospitals' 24/7 customer care service, Apollo 247, provides patients with easy access to medical assistance and information. The service offers features like online doctor consultations, access to medical records, and the ability to order medicines. Patients can contact Apollo 247 through a helpline number available 24/7. The customer care team is dedicated to providing prompt and efficient assistance. In addition to the helpline, Apollo also offers an online platform where patients can access various services. It includes booking doctor appointments, requesting medical records, and tracking orders. Apollo Hospitals is committed to delivering high-quality medical services and its 24/7 customer care service is designed to support patients' healthcare needs.

Ways to contact Apollo 24x7 customer care

Apollo Hospitals' 24/7 customer care service, Apollo 247, provides patients with easy access to medical assistance and information through various channels.

1.Toll-free number

Patients can contact the Apollo 247 helpline at 1860 500 1066, which is available 24 hours a day, 7 days a week. The customer care team is dedicated to providing prompt and efficient assistance.

2..Live chat

Apollo 247 also offers a live chat feature on their website, allowing patients to connect with customer care representatives in real-time and get their queries resolved.

3.Email address

Patients can reach out to the Apollo 247 customer care team by sending an email to info@apollohospitals.com. The team ensures timely responses and resolution of any issues or concerns.

4.Social media

Apollo Hospitals maintains an active presence on social media platforms, such as Facebook, Twitter, and Instagram. Patients can connect with the customer care team through these channels and receive assistance or information.

By offering multiple channels of communication, Apollo 247 aims to provide a seamless and accessible customer care experience for its patients, ensuring they receive the support they need when they need it most.

Reason to Contact Apollo 24x7 customer care

Apollo 247, the 24/7 customer care service of Apollo Hospitals, provides assistance to patients for various reasons, including subscription issues, technical problems, content inquiries, and account-related queries.

1.Subscription issues

  • Inquiries about subscription plans and pricing
  • Cancellation or modification of existing subscriptions
  • Billing and payment-related concerns

2.Technical problems

  • Difficulties accessing the Apollo 247 platform or app
  • Issues with online doctor consultations or video calls
  • Troubleshooting for ordering medicines or accessing medical records

3.Content inquiries

  • Questions about the availability of specific medical services
  • Requests for information on health articles or educational content
  • Feedback or suggestions regarding the platform's content

4.Account-related queries

  • Assistance with creating or managing an account
  • Password reset or account recovery
  • Updating personal or medical information

By offering comprehensive customer care services, Apollo 24x7 ensures that patients can easily access medical assistance and information whenever they need it, providing a seamless healthcare experience.

Conclusion

Apollo 24x7 Customer Care is dedicated to providing exceptional support to its users. With a 24/7 helpline, the service ensures that assistance is available round-the-clock. The knowledgeable and friendly customer care team addresses queries related to appointments, consultations, and health services promptly.

Users can also access support through the Apollo 24x7 app, which offers a comprehensive range of health services at their fingertips. The commitment to quality service and user satisfaction makes Apollo 24x7 a reliable choice for healthcare needs, ensuring that help is always just a call or click away.

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Frequently asked questions

Does Apollo 24x7 customer care offer WhatsApp support?

Yes, Apollo 24/7 customer care offers WhatsApp support. Customers can reach the Apollo 24/7 team on the WhatsApp number 85919 75331 for assistance with their queries and concerns. This WhatsApp-based customer support channel provides a convenient and accessible way for customers to connect with the Apollo 24/7 team.

How do I update my contact information with Apollo 24x7 customer care?

To update your contact information with Apollo 24x7 customer care, you can call their toll-free number at 1860 500 1066. The customer care team can assist you in making changes to your mobile number, email address, or other personal details associated with your account.

What happens if I miss the due date for my Apollo 24x7 subscription bill?

If you miss the due date for your Apollo 24x7 subscription bill, you may be charged a late payment fee. To avoid this, ensure your payment reaches Apollo 24x7 before the due date. If you have any issues with your subscription or payment, contact Apollo 24x7 customer care promptly for assistance.

What are Apollo 24x7's working hours for customer care?

Apollo Hospitals' emergency services are available 24 hours a day, 7 days a week. Customers can reach the Apollo Lifeline emergency services by dialling the national toll-free number 1066 for immediate assistance. The Apollo emergency care team is equipped to handle a wide range of medical emergencies with their specialised expertise and advanced facilities.

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