Yes Bank, established in 2004, is one of India's leading private sector banks, known for its innovative banking solutions and customer-centric approach. For any support you can reach out to their toll-free number: 1800 1200.

There are many platforms for FASTag recharges but stick to BBPS for safe payments. Bajaj Pay is one such platform, where every transaction for FASTag recharges is encrypted to protect your info.

This article provides important contact details, ways to check your FASTag status, operating hours for customer support, and guidance on raising complaints online.

Yes Bank FASTag customer care

Managing your FASTag account is essential for seamless toll payments and efficient travel on Indian highways. Yes Bank offers dedicated customer care support for its users, ensuring quick assistance for any queries or issues. For assistance with your Yes Bank FASTag, you can reach customer care through the following numbers:

Toll-free number: 1800 1200

You can also reach out on WhatsApp by saving the YES Bank FASTag contact number +91 82912 01200 and messaging ‘HI’.

These numbers are available for all queries related to your FASTag, including recharge, balance inquiries, and transaction issues.

Operating hours of Yes Bank FASTag customer care

Yes Bank FASTag customer care operates during the following hours:

Monday to Saturday: 9.30 AM to 6 PM

Sunday: Closed

During these hours, you can call the customer care numbers to resolve any issues or ask questions regarding your FASTag.

How can I check my Yes Bank FASTag status?

To check your Yes Bank FASTag status, follow these steps:

Visit the Yes Bank FASTag portal or the mobile app.

Enter your registered vehicle number or FASTag number.

Click on ‘CHECK STATUS’ to view the current status of your FASTag account.

You can also check your balance and transaction history to ensure that everything is in order.

How do I raise a complaint on Yes Bank FASTag online?

If you need to raise a complaint regarding your Yes Bank FASTag, you can do so online by following these steps:

Visit the Yes Bank FASTag customer support page.

Locate the complaint registration section.

Fill out the required details, including your FASTag number and a description of your issue.

Submit the form for review.

You will receive an acknowledgement and further communication regarding the resolution of your complaint.

Steps to recharge Yes Bank FASTag on the Bajaj Finserv website

Here is how you can recharge your Yes Bank FASTag online on the Bajaj Finserv website:

1. Visit the Bajaj Finserv website or click on https://www.bajajfinserv.in/

2. Go to the 'FASTAG' under the 'PAYMENTS' section

3. Click on 'RECHARGE

4. Select your FASTag provider ‘Yes Bank’ from the drop-down menu

5. Enter your 'VEHICLE REGISTRATION NUMBER (VRN)' and click on 'PROCEED'

6. Select a payment method from the list of available payment options such as credit card, debit card, UPI, and net banking

7. After choosing your preferred payment mode, enter the requested payment details

8. Check the details that you entered and click on 'PAY NOW'

How to recharge your FASTag online on the Bajaj Finserv app

You can recharge your FASTag on the Bajaj Finserv app by following these steps:

1. Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your device

2. Open the app, log in, or register if you are a new user

3. Go to 'BILLS AND RECHARGES' and select 'FASTAG RECHARGE'

4. Choose your FASTag issuer ‘Yes Bank’

5. Enter your vehicle number and click on 'PROCEED'

6. Select a payment method from the list of available payment options such as credit cards, debit cards, and net banking

7. After choosing your preferred payment mode, enter the requested payment details

8. Check the details that you entered and click on 'PAY NOW

You will receive a notification from Bajaj Finserv after successful payment.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.

Conclusion

Yes Bank provides comprehensive customer care support for FASTag users to ensure smooth travel experiences. With readily available customer care numbers, the ability to check your FASTag status, and a straightforward complaint process, managing your FASTag has never been easier. For any recharge needs, remember to use the online facilities provided by Bajaj Finserv for quick and convenient transactions.