Wishnet broadband is a fiber-optic internet service provider based in India. They offer a variety of broadband plans for home and business users, with speeds ranging from 20 Mbps to 500 Mbps. Their plans are affordable, and they offer several other features, such as free Wi-Fi router, unlimited data usage, and 24/7 customer support.
Wishnet broadband customer support
Wishnet broadband offers multiple avenues for you to reach their customer support team and get assistance with your internet connection, billing, or other concerns. Here is a breakdown of their support channels:
1. Phone:
- Toll-free number: The main contact number for Wishnet broadband customer care is 1800-419-4244. This number is available 24/7, so you can call them anytime, any day.
- Be prepared: When you call, have your account information ready, such as your customer ID or registered mobile number. This will help the representative identify you and assist you quickly.
- Expect a wait: During peak hours, there may be a wait time to speak to a representative. Be patient and stay on the line, your call will be answered in the order it was received.
2. Self-care portal:
- Log in: Visit the Wishnet broadband self-care portal. If you have not registered yet, you can do so on the same page.
- Raise a ticket: Once logged in, you can raise a support ticket by clicking on the ‘HELP’ section and choosing the appropriate category for your issue. You can then describe your problem in detail and submit the ticket.
- Live chat: While not directly available through the self-care portal, Wishnet offers a live chat option on their website. You can access this by clicking on the ‘CHAT NOW’ button at the bottom of the page. This may not be available 24/7, but it can be a quicker way to connect with a representative during operating hours.
Contacting Wishnet broadband customer support via email
Email address: You can also contact Wishnet broadband customer support via email at info@wnpl.co.in. However, they recommend using the phone or self-care portal for faster resolution of your issue.
Be aware that email responses may take longer than reaching a representative by phone or live chat. When sending an email, be sure to include your account information, a clear description of your issue, and any relevant screenshots or attachments.
