Connect with the Vodafone Idea customer care for any help and support.
Vodafone Customer Care for Instant VI Recharge Solutions
Vodafone Idea Limited, a joint venture between the Aditya Birla Group and Vodafone Idea Group, offers seamless connectivity and reliable telecommunications services throughout India. This guide provides all customers with an easy-to-follow reference for Vodafone Idea's customer care numbers, ensuring quick access to essential services.
The Bajaj Pay BBPS platform on Bajaj Finserv allows you to recharge your mobile with Vodafone Idea prepaid plans instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI for Vi recharge.
Vodafone Idea customer care toll-free number
Dial the Vodafone Idea customer care number to reach representatives prepared to answer questions, address concerns, and offer information on the latest plans and services.
Toll-free within India |
Vi WhatsApp number |
Dial - 199 |
9654297000 |
Vodafone customer care contact service number
Circles |
Enquiries and requests [toll-free] |
|
Complaints |
|
|
Short Code |
Long Code |
Short Code |
Long Code |
Delhi |
199 |
9891012345 |
198 |
8744000198 |
Rajasthan |
199 |
9887012345 |
198 |
9887010198 |
Punjab |
199 |
9814012345 |
198 |
9781500198 |
Haryana |
199 |
9812012345 |
198 |
8684000198 |
Himachal Pradesh |
199 |
9882012345 |
198 |
9882900198 |
Jammu & Kashmir |
199 |
9086012345 |
198 |
9086046198 |
UP (E) |
199 |
9889012345 |
198 |
8576000198 |
UP (W) |
199 |
9837012345 |
198 |
8941000198 |
Kolkata |
199 |
9088012345 |
198 |
9088100198 |
Rest of Bengal |
199 |
9093012345 |
198 |
9093100198 |
Assam |
199 |
9085012345 |
198 |
9085000198 |
NESA |
199 |
9089012345 |
198 |
9089000198 |
Orissa |
199 |
9090012345 |
198 |
9090000198 |
Bihar |
199 |
9708012345 |
198 |
9708000198 |
Andhra Pradesh |
199 |
9848012345 |
198 |
9848009198 |
Karnataka |
199 |
9844012345 |
198 |
9844000198 |
Tamil Nadu |
199 |
9092012345 |
198 |
9092000198 |
Kerala |
199 |
9847012345 |
198 |
9947000198 |
Madhya Pradesh |
199 |
9826012345 |
198 |
9826000198 |
Mumbai |
199 |
9702012345 |
198 |
9702000198 |
Gujarat |
199 |
9824012345 |
198 |
9824000198 |
Maharashtra & Goa |
199 |
9822012345 |
198 |
9822000198 |
Vodafone Idea helpline number
The Vi helpline number connects customers directly with trained professionals who can promptly resolve urgent issues and ensure a smooth telecommunications experience.
Helpline details:
Vi Helpline Number Details |
Vi Contact Number |
Customer Helpline (Short Code) |
|
(from your Vi Mobile Number) |
199 |
Customer Helpline (Long Code) |
xxxxx12345 |
Complaint Helpline |
|
(from your Vi Mobile Number) |
198 |
Complaint Helpline (Long Code) |
xxxxxxx198 |
VAS Deactivation |
155223 |
Do Not Disturb |
1909 |
Data Activation/ Deactivation |
1925 |
Tele verification |
59059 |
Mobile Number Portability Helpline |
18001234567 |
COCP/Enterprise |
55666 |
Mobile Number Portability (MNP) Helpline |
18001234567 |
Vi (Vodafone Idea) circle office address
Circle name |
Circle office address |
Delhi |
2nd Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Gujarat |
Building -A-Corporate Road-Off-S.G.Highway,Prahladnagar-Ahmedabad, 380015 |
UP (E) |
Shalimar Titanium, Plot NoTC/G-1/1, Vibhuti Khand, Gomti Nagar, Lucknow 226010 |
Andhra Pradesh |
2nd Floor, Varuntower II, Begumpet, Hyderabad – 500016, Telangana, India |
Assam |
Vodafone Idea Limited RED DEN, NH – 37 Katahbari, Gorchuk, Guwahati, Assam-781035 |
BIHAR |
Sai Corporate Park, Opp.- SSB Office, Rukanpura, Baily Road, Patna- 800014 |
Haryana |
Vodafone Idea Limited, Plot No.173 sector 3 HS11DC Industrial Area, Karnala Haryana 132001 |
Himachal Pradesh |
Keonthal Complex, Khalini, Shimla - 171002 |
Jammu and Kashmir |
3rd Floor Sunny Square, Gangyal,Jammu |
Karnataka |
Maruthi Infotec Center, Ground Floor, 'B' Block, 11/1, 12/1 Koramangala Intermediate Ring Road Bangalore -560071 |
Kerala |
4th Floor, KTDFC Building, Trans Towers, Near Kalabhavan Theatre, Vazhuthacaud, Trivandrum, pin-695014 |
Kolkata |
PS Srijan Tech Park, DN 52, Salt Lake Sector V, Kolkata- 700091 |
Madhya Pradesh |
139-140, Electronic Complex, Pardeshipura, Indore, MP , 452010 |
Maharashtra and Goa |
Vodafone Idea Limited CTS 11/1B, 1st Floor, Sharda Centre, Off. Karve Road, Erandwane, Pune – 411004 |
NESA |
Red Den, Katahbari, NH37, Gorchuk, Guwahati 781035, Assam |
Mumbai |
Skyline Ikon, 1-2 Floor, Andheri-Kurla Road, Marol Naka, Andheri (East), Mumbai-400 059 |
Orissa |
Unit41, E 52, Infocity, Chandrasekharpur,Chandaka Industrial Estate, Bhubaneswar751024, Odisha |
Punjab |
C-105, , Industrial Area Ph-VII. Mohali- 160055 |
Rajasthan |
1st Floor, Gaurav Tower, Malviya Nagar Jaipur-302017 |
Rest of Bengal |
Vodafone Idea Limited, Srijan Tech Park, 7th floor, DN -52, Sector- V, Salt Lake City, Kolkata 700091 |
Tamil Nadu |
PSA Fort, Plot No A1, A2 & B, Nehru Nagar, 1st Main road, off. Mahabalipuram Road, Perungudi ,Chennai -600096 |
UP (W) |
1st Floor, A-19 MCIE Mathura Road New Delhi-110076 |
Vodafone Idea balance check number
You can easily inquire about remaining account balance, allowing customers to stay informed about usage and expenditures on Vodafone Idea's 2G, 3G, 4G, and 5G platforms. Dial *199# and choose the relevant option to check your recharge balance.
How to complain against Vodafone Idea recharge?
Here are the different ways you can complain against a Vodafone Idea (Vi) recharge issue:
- Call Vi Customer Care: This is the most common option. Dial 199 from your Vi mobile number to connect with a customer care representative. Explain the issue with your recharge, including details like date, amount, recharge method, and any error messages received.
- Use the Vi App: Download the Vi app and log in using your registered mobile number. You can usually find a "Complaints" or "Help & Support" section within the app. There, you can raise a complaint detailing your recharge issue.
- WhatsApp Vi Care: Vi offers customer support through WhatsApp. Save the number 9654297000 on your phone and initiate a chat. Explain your recharge issue and provide relevant details like date, amount, etc.
Check customer care number of other operators
Check popular Vi recharge plans on Bajaj Finserv
| Vi Rs. 1449 plan | ||
| Vi Rs. 666 plan | Vi Rs. 2899 plan | |
Recharge and Pay Bills
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*Terms and conditions apply
Frequently asked questions
There are several ways to reach Vi customer care:
- Phone: Dial 199 from your Vi mobile number to connect directly with a representative.
- Vi App: Download the Vi app and use the "Complaints" or "Help & Support" section to raise a concern.
- WhatsApp: Save 9654297000 on your phone and initiate a chat with Vi Care on WhatsApp.
- Email: Send an email outlining your issue to customercare@vodafoneidea.com.
Yes, the Vi customer care operates 24/7 through all the channels mentioned above. You can reach them any time of the day or night to address your concerns.
The specific customer care phone number for Vi is 199. This toll-free number allows you to connect directly with a representative when dialed from your Vi mobile number.
When calling Vi customer care:
- Briefly state the reason for your call
- Be prepared to provide your mobile number for verification
- Clearly explain your issue, including details like date, amount (if applicable), and any error messages
While Vi customer care is available 24/7, wait times can vary. Generally, weekdays outside peak hours (mornings and evenings) might see less call volume. You can also consider using alternative channels like the Vi app or WhatsApp for potentially shorter wait times.
To chat with Vodafone customer care, you can use the My Vodafone app or visit the Vodafone website. Look for the live chat feature, usually located at the bottom corner of the webpage. Click on the live chat icon and initiate a conversation by stating your issue or query.
You can complain to Vodafone by sending an SMS to the complaint number 198. This number is available for various regions, and you can find the specific number for your region on the Vodafone website.
The Vodafone helpline number for customer care in India is 199. You can also use the WhatsApp number 9654297000 for support.
Porting your number to Vi is straightforward with Mobile Number Portability (MNP). Follow these steps:
Generate a UPC code: Send an SMS with the text PORT followed by your 10-digit mobile number to 1900 from your existing network provider.
Clear dues: Ensure all dues with your current provider are cleared.
Order a new Vi SIM: Visit the Vi website or app, select a plan, and order a new SIM. You can also visit a Vi store with your valid ID and address proof.
SIM delivery: If ordered online, the SIM will be delivered to your doorstep. Share the UPC code with the Vi executive during delivery.
To check your Vi balance online:
- Vi App: Download and install the Vi app from the Google Play Store or Apple App Store.
- Login: Log in using your Vi number.
- Balance check: Navigate to the ‘Balance’ section to view your current balance and validity.
If your recharge fails but the money is deducted from your account:
Refund process: The deducted amount will be refunded to your account within 7 working days.
Check status: Download the Vi app and check your recharge status under ‘Recharge and more’ > ‘History’.
Contact support: If the issue persists, contact Vi customer care via email at customercare@vodafoneidea.com or use the 24x7 chat support available on the Vi website.
