Uttarakhand Jal Sansthan provides water supply services across Uttarakhand, ensuring residents receive clean and safe water. The organisation's customer care division addresses customer queries and issues related to water supply and billing.

Efficient customer support is crucial for maintaining service quality and customer satisfaction. Uttarakhand Jal Sansthan has established multiple channels to assist customers. These include helplines, online portals, and in-person service centres.

The customer care team handles various concerns like bill payments, water supply disruptions, and service complaints. They aim to resolve issues promptly, minimising customers' inconvenience. Uttarakhand Jal Sansthan enhances the customer experience and ensures residents access to reliable water services.

Now, you can make your Uttarakhand Jal Sansthan water bill payment online with added convenience and security with Bajaj Pay.

Uttarakhand Jal Sansthan Water Bill Customer Care Number

Customers can contact Uttarakhand Jal Sansthan's customer care at 18001804100 for any water bill-related queries or issues.

This toll-free number is available during working hours to assist with billing concerns, service requests, and other related inquiries.

How do I register a complaint with Uttarakhand Jal Sansthan

1. Visit the Uttarakhand Jal Sansthan website and navigate to the ‘COMPLAINT’ section.

2. Click the ‘REGISTER COMPLAINT’ option and fill in the required details.

3. Enter your ‘CONSUMER ID’, name, address, and contact information.

4. Select the type of complaint from the dropdown menu (e.g., water supply disruption, billing issue).

5. Provide a detailed description of the issue in the provided text box.

6. Attach any relevant documents or photos, if necessary, to support your complaint.

7. Click on the ‘SUBMIT’ button to register your complaint.

8. You will receive a complaint registration number for tracking purposes.

9. Alternatively, you can call the customer care number to register a complaint.

10. Ensure you note down the complaint registration number provided by the customer care representative.

Following these steps ensures your complaint is registered efficiently. You can track its status through the complaint registration number provided.

How to get the consumer ID of Uttarakhand Jal Sansthan

1. Locate a previous water bill from Uttarakhand Jal Sansthan.

2. Find the ‘CONSUMER ID’ mentioned on the bill.

3. If you do not have a previous bill, visit the Uttarakhand Jal Sansthan website.

4. Navigate to the ‘ACCOUNT’ section and select ‘FIND CONSUMER ID’.

5. Enter your registered mobile number or email address.

6. Provide additional details, such as your name and address.

7. Click the ‘SEARCH’ button to retrieve your ‘CONSUMER ID’.

8. If you still cannot find your ‘CONSUMER ID’, visit the nearest Uttarakhand Jal Sansthan service centre.

9. Provide proof of your identification and address to the service representative.

10. The representative will assist you in retrieving your ‘CONSUMER ID’.

Having your ‘CONSUMER ID’ readily available ensures smooth transactions and communication with Uttarakhand Jal Sansthan.

Uttarakhand Jal Sansthan water bill customer care helpline

1. Call the Uttarakhand Jal Sansthan customer care helpline at 18001804100 for immediate assistance.

2. Press the number corresponding to your query type (e.g., billing, service complaint).

3. Provide your ‘CONSUMER ID’ when prompted by the automated system.

4. Wait to be connected to a customer care representative.

5. Explain your issue or query clearly to the representative.

6. Note down any reference number provided for future follow-up.

7. For billing issues, the representative may guide you through the payment process or rectify errors.

8. The representative will log your complaint and provide a resolution timeline for service complaints.

9. The representative may escalate your issue to a higher authority if further assistance is needed.

10. If the issue is not resolved promptly, ensure you follow up on your query or complaint using the reference number.

Utilising the customer care helpline ensures you receive timely support for all your water service-related concerns.

Conclusion

Uttarakhand Jal Sansthan's customer care services provide efficient and practical support for all water service-related issues. It assists with bill payments, registering complaints, or retrieving your ‘CONSUMER ID’.

The customer care team is equipped to handle your concerns promptly. The helpline, online portal, and service centres offer multiple avenues for customers to seek assistance. Uttarakhand Jal Sansthan continues to deliver reliable and satisfactory services to the residents of Uttarakhand.

Furthermore, you can now view and pay municipality water bill via Bajaj Pay. This BBPS platform by Bajaj Finserv offers multiple benefits and makes paying utility bills online a seamless affair.