UPI 123pay

Explore UPI 123Pay for easy, secure payments on feature phones without internet access.
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3 mins
21-Oct-24

Exploring UPI123 pay: A complete guide for feature phone users

UPI123 pay has emerged as a game-changer in the realm of digital payments, especially for those using feature phones. As a part of the UPI ecosystem, UPI123 Pay provides access to digital transactions without requiring a smartphone or an internet connection. This revolutionary technology broadens the scope of financial inclusion, ensuring that individuals across all demographics can participate in cashless transactions. UPI123 Pay's primary objective is to empower feature phone users with the ability to make secure and seamless payments. It leverages a simple yet effective method to engage with the digital economy. This article explores UPI123 pay's mechanics, how it operates on feature phones, and the steps to create and use a UPI123 pay ID. It also delves into its business advantages, offering a comprehensive understanding of this innovative payment solution.

What is UPI123 pay?

UPI123 pay is a simplified version of the Unified Payments Interface (UPI). It is designed specifically for feature phone users who lack internet connectivity. Unlike the traditional UPI, which relies on internet-based apps, UPI123 pay utilises a combination of technologies. These include Interactive Voice Response (IVR), missed call, and SMS to facilitate digital transactions. This makes it accessible to millions of people who use basic mobile phones. It provides them with the same convenience and security as smartphone users. UPI123 pay supports various banking functions, such as sending and receiving money, checking account balances, and even making bill payments. By bridging the digital divide, UPI123 Pay aims to democratise digital financial services. Thus, offering an inclusive approach that enhances financial literacy and participation among feature phone users.

How does UPI123 pay work on feature phones?

UPI123 pay operates seamlessly on feature phones, employing several innovative methods to ensure smooth transactions. Here is a look at how it works:

  • Interactive Voice Response (IVR): Users dial a dedicated number and follow voice instructions to perform transactions. This user-friendly method guides them through each step, making it accessible even for those unfamiliar with digital payments.
  • Missed call service: Users can give a missed call to a specified number, receiving a callback for transaction confirmation. This method ensures security and is particularly beneficial for quick payments.
  • App on feature phones: UPI123 pay provides an app-like experience without needing internet connectivity. Users can navigate through menus using keypad inputs, offering a simple interface for performing financial tasks.
  • UPI complaint resolution: Users can file and manage UPI complaints via the system, ensuring they can address any issues related to their transactions.
By utilising these methods, UPI123 pay caters to the needs of feature phone users, enabling them to participate in the digital payment ecosystem without any barriers.

How to create and use a UPI123Pay ID

Creating and using a UPI123 pay ID is a straightforward process that empowers feature phone users to engage in digital transactions. Here is a step-by-step guide:

  • Registration: Dial the designated IVR number from your feature phone and follow the prompts. Select your preferred language for better accessibility.
  • Bank selection: Choose your bank from the list provided by the system. This links your mobile number to your bank account, ensuring secure transactions.
  • Create UPI ID: Follow the instructions to create a unique UPI ID. This ID acts as your virtual payment address, similar to an email ID, for conducting transactions.
  • Set UPI PIN: Establish a secure UPI PIN, which will be required for authorising transactions. This PIN ensures that only you can access your account for payments.
  • Use UPI123Pay ID: With your UPI ID set up, you can send and receive money, check balances, and pay bills by dialing the IVR or sending a missed call.
  • Transaction confirmation: Receive transaction confirmations via SMS, providing assurance and transparency for each financial activity.
This process enhances financial inclusion, allowing feature phone users to seamlessly integrate into the digital economy.

How to do UPI 123Pay?

Using UPI123 pay is an effortless way to perform digital transactions without needing a smartphone or an internet connection. Here is how you can leverage this system:

  • Dial the UPI number: Begin by dialling the specified UPI number on your feature phone. Follow the voice prompts to proceed.
  • Select transaction type: Choose the type of transaction that you want to execute, such as sending money, checking balance, or making a payment.
  • Input details: Enter the recipient's UPI ID, amount, and any additional details as instructed by the voice guide. This ensures accuracy and security in your transaction.
  • Authenticate with PIN: Confirm the transaction using your UPI PIN. This step ensures that your financial data is protected from unauthorised access.
  • Receive confirmation: Upon successful completion, receive an SMS confirmation for the transaction. This serves as a record and verification for your activities.
UPI123 pay simplifies digital payments for those who rely on basic mobile phones, ensuring financial services are accessible to everyone.

What are the business benefits of UPI123 pay?

UPI123 pay offers several advantages for businesses, making it an appealing choice for merchants and enterprises aiming to expand their reach. Here are some key benefits:

  • Expanded customer base: By catering to feature phone users, businesses can tap into a previously underserved market, broadening their reach and customer engagement.
  • Cost-effective transactions: UPI123 pay reduces the need for expensive payment infrastructure. Businesses can conduct transactions without investing in additional hardware or internet services.
  • Enhanced security: With encrypted transactions and PIN-based authentication, UPI123 pay ensures secure transactions, fostering trust among customers.
  • Seamless integration: Businesses can easily integrate UPI123 pay into their existing systems, offering a cohesive payment experience for customers who use various devices.
  • Increased financial inclusion: By embracing UPI123 pay, businesses contribute to financial inclusion efforts, ensuring that customers from diverse backgrounds have equal access to digital payment services.
These benefits highlight UPI123 pay's role in transforming business operations, enabling merchants to thrive in a competitive digital landscape.

Conclusion

UPI123 pay is revolutionising the digital payment landscape by making cashless transactions accessible to feature phone users. Its user-friendly design and innovative features provide a seamless experience. This is especially beneficial for users who do not have access to the internet or smartphones. This advancement in the UPI ecosystem is not only beneficial for individuals but also for businesses. Allowing them to reach a broader audience and facilitate secure, cost-effective transactions. By understanding how UPI123 pay operates, individuals, and companies alike can make informed decisions. They can then embrace this technology to enhance their financial activities. Whether you are a feature phone user or a business owner, UPI123 pay offers a robust solution. It is designed to help you navigate the evolving world of digital finance.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

1. Is UPI 123 Pay launched by RBI?
Yes, UPI 123 Pay was launched by the Reserve Bank of India (RBI) on March 8, 2022. This initiative aims to facilitate UPI transactions on feature phones, making digital payments accessible to users without smartphones. It allows users to perform transactions without needing an internet connection.

2. Which UPI payment is safe?
Several UPI apps are considered safe for transactions in India. Bajaj Finserv and BHIM are among the top choices. These apps implement strong security measures, including encryption and two-factor authentication, to protect users' financial information.

3. What is the number for UPI payment?
To initiate UPI payments, you can dial *99# from your mobile phone. This service allows users to access various UPI functionalities without needing an internet connection.

4. What is a UPI transaction number?
A UPI transaction number, also known as the UPI Reference Number, is a 12-digit reference number generated for each UPI transaction. This number helps users track their payments and serves as proof of the transaction.

5. How to check UPI ID details?
To check your UPI ID details, you can open your UPI app (like Google Pay or PhonePe) and navigate to the profile or settings section. Your UPI ID will be displayed there, along with options to manage linked bank accounts and UPI PIN settings. You can also refer to the help section of your UPI app for specific instructions.

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