The Indian Express, founded in 1932 by Ramnath Goenka, is a prominent English-language daily newspaper in India. Initially launched in Chennai, it has grown to become a significant voice in Indian journalism, and it is known for its fearless reporting and commitment to truth. The Indian Express offers dedicated customer care services to ensure a seamless experience for its readers. Customers can easily reach out for assistance regarding subscriptions, billing inquiries, or any feedback related to the newspaper. The customer care team is accessible through various channels, including phone support and email communication.

To further enhance customer satisfaction, Indian Express allows users to conveniently pay their subscription bills usingBajaj Pay – the BBPS platform on Bajaj Finserv. Bajaj Pay is a secure andaccessible avenue for users to handle their Indian Express subscription bill payment effortlessly.

Indian Express customer care contact details

The Indian Express provides various ways to contact its customer care team, ensuring that users can resolve their issues promptly.

• Toll-Free number: Currently, The Indian Express provides a dedicated toll-free number 0120 655 1500 for customer support. The users can also access their website and use alternative methods to contact the customer care team.
• Email address: For any issues or inquiries, customers are encouraged to use the ‘CONTACT US’ form on the The Indian Express website. This form allows users to submit their queries directly to the customer care team for a swift response.
• Live chat: The Indian Express app offers a live chat feature that allows users to communicate with customer support in real-time. This facility is available for users facing subscription issues, technical difficulties, or general queries related to the app.
• Social media: The Indian Express maintains a presence on social media platforms like Facebook, Twitter, and Instagram. Customers can reach out via these channels to receive support or stay updated on new releases and services.

Reasons to contact Indian Express customer care

The Indian Express's subscription customer care handles various issues that users may encounter while using the The Indian Express service. Some of the common reasons customers reach out include:

• Subscription issues: Users may contact customer care for assistance with subscription renewals, cancellations, or upgrades. If there are any problems with payment processing or access to premium content, the support team is available to help.
• Technical problems: Technical issues, such as streaming errors or app malfunctions, can hinder the user experience. The customer care team provides troubleshooting advice and solutions to ensure seamless content access.
• Account-related queries: Users often need help updating their account details, such as email addresses, passwords, or payment information.
• Content inquiries: The customer care team can provide relevant information regarding new content releases or the availability of certain shows or movies. Subscribers may also inquire about regional content options or exclusive shows.

Steps to pay Indian Express subscription bill on Bajaj Finserv website

Paying subscription bill through the Bajaj Finserv website is simple. Here are the steps:

1. Log in to your Bajaj Finserv account.

2. Select the ‘PAYMENTS’ option from the navigation bar.

3. Choose ‘ALL PAYMENTS’ from the drop-down menu.

4. Select ‘VIEW ALL’ from the ‘BILLS AND RECHARGES’ section.

5. In the ‘OTHER SERVICES’ section, navigate for ‘SUBSCRIPTIONS’.

6. Choose your subscription service provider from the list.

7. Enter your registered phone number and select the plan.

8. Choose your preferred payment method and complete the payment.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

• Note: For failed transactions, the total amount including charges except taxes are reversed.)