TCL TV Troubleshooting

Fix common TCL TV problems, including picture distortion, sound issues, and connectivity errors with this troubleshooting guide. Discover exclusive offers on top-rated TVs and bring cinematic entertainment to your living room.
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3 min
17-07-25

TCL TVs are popular for their value and advanced features, but you may run into issues such as audio lag, wi-fi connectivity problems, or poor display quality. These are often simple fixes that can be managed without professional help. From restarting your TV to adjusting network settings, our troubleshooting guide will help you resolve these issues swiftly and get your TCL TV working like new.

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How to troubleshoot common TCL TV issues

TCL TVs are known for their quality and affordability, but like all electronics, they can encounter issues over time. Common problems may include a blank screen, sound issues, or connectivity glitches. Fortunately, many of these problems can be resolved with basic troubleshooting steps that do not require professional assistance. For example, if your TCL TV is not displaying an image or connecting to external devices, a simple reset or adjustment to the settings could solve the issue. Troubleshooting these problems yourself can help you avoid costly repairs and keep your television performing optimally.

Quick fixes for TCL TV problems

If you are experiencing issues with your TCL TV, here are some quick fixes to help:

  • No sound on your TCL Smart TV: First, ensure that the TV isn’t muted and the volume is turned up. If you are using external speakers, make sure they are properly connected and configured in the audio settings. Restarting your smart TV can also resolve minor sound glitches.
  • Picture issues on your TCL TV: If the screen is flickering or displaying incorrect colours, try adjusting the picture settings. You can also check the HDMI connections to ensure that the cables are plugged in securely. If the issue persists, a factory reset may be necessary.

Common TCL TV issues and resolutions

Here are some common problems that you might face with your TCL TV and how to resolve them:

  • TCL QLED TV not turning on: If your TCL QLED TV fails to power on, start by checking the power cable and outlet. Try unplugging the TV for a few minutes before plugging it back in. If this does not work, perform a factory reset by holding down the power button for about 15 seconds.
  • Connectivity issues with external devices: For HDMI or USB connectivity problems, ensure that the cables are correctly inserted and that the input source is properly selected on your TV. Restarting both the TV and the connected device often resolves these issues.

Best practices for TCL TV maintenance

Maintaining your TCL TV properly ensures long-lasting performance, optimal picture quality, and reduces the risk of technical issues or damages.

  • Keep the screen clean
    Use a soft, dry microfiber cloth to gently wipe the screen. Avoid using harsh chemicals or abrasive materials that could scratch the display.
  • Ensure proper ventilation
    Place the TV in a well-ventilated area to prevent overheating. Avoid covering vents or placing it in tight spaces.
  • Avoid direct sunlight
    Do not expose the TV screen to direct sunlight for long periods. Excessive heat may damage internal components and affect picture quality.
  • Use a surge protector
    Connect the TV to a reliable surge protector to safeguard it from voltage spikes and power fluctuations.
  • Update software regularly
    Check for firmware or software updates from TCL to improve performance, fix bugs, and access new features.
  • Handle with care
    Avoid pressing hard on the screen or moving the TV roughly. Always lift it carefully to prevent internal damage.
  • Clean external ports and connectors
    Dust and dirt can accumulate in HDMI, USB, and other ports. Clean them gently with a dry brush or compressed air.
  • Turn off when not in use
    Switch off the TV when not in use to save energy and reduce strain on internal components.
  • Avoid moisture and liquids
    Keep the TV away from humid areas or liquids. Spills may cause short circuits or permanent damage.

Updated price list of televisions in India (2025)

Model Price
TCL 80.04 cm (32 inches) Metallic Bezel-Less HD Ready Smart Android LED TV Rs. 8,999
TCL 139 cm (55 inches) metallic Bezel-Less Series 4K Ultra HD Smart LED Google TV Rs. 29,990


Disclaimer: The features, availability, and pricing of each model are subject to change and may vary. For the most accurate and up-to-date information, please visit the official website.

Note: You can use Bajaj Finserv’s financing options to split any purchase above Rs. 5,000 into Easy EMIs.

Before you decide, explore the latest offers. You may find a great deal on a TV model that matches your needs.

How to fix TCL TV sound and audio problems

Experiencing poor sound on your TCL TV can be frustrating, but simple steps can quickly restore audio clarity and performance.

  • Check the volume and mute settings
    Ensure the TV is not muted and the volume is set appropriately. Sometimes small adjustments fix the issue instantly.
  • Inspect external devices
    If using a soundbar or external speakers, check all connections and ensure they are powered on correctly.
  • Restart your TV
    Switch off the TV, unplug it for a few minutes, and turn it back on. This often resolves temporary audio glitches.
  • Check audio settings
    Navigate to the audio menu and ensure the correct output format is selected, such as stereo or surround sound.
  • Update firmware if needed
    Outdated software can cause sound issues. Update your TCL TV firmware to the latest version.
  • Consult professional help
    If problems persist, contact TCL support or a qualified technician. For exploring new options, you can check LED TV prices and features.

TCL TV software updates- How to check and install

Keeping your TCL TV software updated ensures optimal performance, new features, and fixes for known bugs.

  • Access settings menu
    Open the main menu on your TV and navigate to the system or support section to locate software updates.
  • Check for updates
    Select the update option and allow the TV to search for the latest firmware available from TCL servers.
  • Download and install
    Follow on-screen instructions to download and install the update. Do not switch off the TV during the process.
  • Restart after update
    After installation, the TV may restart automatically. Ensure all settings are saved and working correctly.
  • Enable automatic updates
    Some TCL TVs allow automatic updates. Enabling this option ensures your device always has the latest improvements.
  • Troubleshoot if necessary
    If the update fails, check your internet connection or try using a USB drive for manual installation. Explore options for a Full HD TV for enhanced features.

Explore televisions on EMI with Bajaj Finserv

For those looking to upgrade their home entertainment, you can explore a range of televisions on Bajaj Mall. After reviewing all the specifications and features, simply visit your nearest Bajaj Finserv partner store to choose the perfect model for your home. With Bajaj Finserv’s financing options, purchasing your dream TV becomes hassle-free. Additionally, you can select a flexible repayment plan that spreads the cost into easy, affordable EMIs. Bajaj Finserv also extends these financing solutions to a wide array of electronics.

Benefits of shopping with Bajaj Finserv

  • Affordable pricing: Get your desired television at competitive prices from Bajaj Finserv partner stores, ensuring your purchase does not strain your budget.
  • Easy EMIs: Enjoy the convenience of purchasing your television with Easy EMIs from Bajaj Finserv, spreading the cost into manageable payments.
  • Zero down payment: No need for an upfront payment. Select television models come with a zero down payment option, allowing you to pay over time.
  • Wide range and accessibility: Browse an extensive range of televisions across Bajaj Finserv partner stores to find the ideal fit for your viewing needs

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Frequently asked questions

Can I buy TVs on EMIs?

Yes, you can purchase TVs with Bajaj Finserv’s Easy EMI options.

If you are an existing user of the Bajaj Finserv Insta EMI Card:

  • Explore a wide range of TVs on Bajaj Mall
  • Choose the preferred model and visit a Bajaj Finserv partner store to check it out in person
  • Use your EMI Network Card and avail of Easy EMIs for affordable monthly payments
  • Enjoy your new TV on Easy EMIs

If you do not have one, there is no need to worry. Check your eligibility for an Insta EMI Card and take the first step towards enjoying the affordability and convenience of Easy EMIs.

How do I fix screen issues on my TCL TV?
For screen issues on your TCL TV, such as flickering or a blank screen, check the HDMI cable connections and ensure that the correct input source is selected. Adjust the picture settings and restart the TV to clear temporary glitches.

What steps should I take if my TCL TV has no sound?
If your TCL TV does not have sound, ensure that the volume is up and the TV speakers are selected in the audio settings. If using external audio devices, check for proper connections. Restart the TV to fix any temporary audio-related issues.

How can I address connectivity problems on TCL TV?
To address connectivity problems on your TCL TV, check that your wi-fi or Ethernet connection is working properly. Restart your router and TV. If using HDMI or USB, ensure that the cables are correctly connected, and the correct input is selected.

Is there a way to reset TCL TV to fix common problems?
Yes, you can reset your TCL TV to fix common problems. Go to the settings menu, select “System,” then choose “Factory Reset.” This will return the TV to its default settings, clearing most software issues and glitches.

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