Discover Tata AIG General Insurance customer care details, how to check maturity amounts, and how to pay premiums in this article on Bajaj Finserv. Get all the information you need in one place.

Check Tata AIG General Insurance customer care details

  • Tata AIG General Insurance is a joint venture between the Tata Group and American International Group (AIG). The company offers a wide range of insurance products for individuals and businesses. This includes car, bike, health, and travel insurance.

    Tata AIG General Insurance customer care number

    Tata AIG General Insurance is a joint venture between the Tata Group and American International Group (AIG). The company offers a wide range of insurance products for individuals and businesses.

    To contact Tata AIG's customer care, you can call their toll-free number 1800 266 7780 or email them at customersupport@tataaig.com. Senior citizen policyholders can call 1800 229 966, while agents and intermediaries can reach them at 1800 267 7233. You can also visit their website to intimate and track claims, edit policy details, and download duplicate policies. The company has a robust multi-channel distribution network with 221 offices across India.

    How can I check the maturity amount of my Tata AIG General policy?

    To check the maturity amount of your Tata AIG General Insurance policy, you can:

    • Visit the Tata AIG General Insurance website and navigate to the 'HOW DO I' section.
    • Click on 'LOGIN NOW' to access your policy details.
    • Once logged in, you can view the maturity date of your policy.
    • The maturity date is the date when your insurance contract ends and survival benefits are payable.
    • Alternatively, you can also reach out to their customer care for assistance.
    Steps to pay Tata AIG General Insurance premium online
    Now, customers can pay their Tata AIG General Insurance premium through the BBPS platform on Bajaj Finserv. The Bharat Bill Payment System (BBPS), conceptualised by the RBI, is an integrated online platform in India for bill payments, offering a convenient and secure way to pay various bills, such as electricity, water, and more. Here are the steps to pay your Tata AIG General Insurance premium payment online using the Bajaj Finserv website:

    1. Visit the Bajaj Finserv website and go to the 'ALL PAYMENTS' section under 'PAYMENTS' and click on it

    2. Select 'LIC/INSURANCE' under 'BILLS AND RECHARGES'

    3. Choose 'TATA AIG GENERAL INSURANCE' as your issuer

    4. Enter your Tata AIG General Insurance policy number and date of birth, then click 'FETCH YOUR BILL'

    5. Select your preferred payment method like credit/debit card, net banking, etc.

    6. Enter the required payment details and click 'PAY NOW'

    7. You will receive a confirmation from Bajaj Finserv after successful payment

    You can also use Bajaj Finserv for any insurance premium payment by following the above steps.

    How to register a complaint with Tata AIG General Insurance online
    To register a complaint online with Tata AIG General Insurance, follow these steps:

    • Visit the official website
    • Look for a link or section dedicated to filing complaints. It might be labeled as ‘GRIEVANCE REDRESSAL,’ ‘COMPLAINTS, or something similar.
    • Select the appropriate category for your complaint, such as claim-related, policy-related, or service-related.
    • Fill in the required information, including your policy number, contact details, and a detailed description of the complaint.
    • If applicable, upload any relevant documents to support your claim.
    • Once you've completed the form, submit it electronically.
    By following these steps, you can effectively register and track your complaint with Tata AIG General Insurance.

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Frequently asked questions

How can I check my Tata AIG General policy status?
To check your Tata AIG General Insurance policy status online, visit their official website and click on 'SELF SERVICE' in the top right corner. Enter your registered mobile number and OTP to access policy details like download, edit, claims tracking, renewal and more.

How do I contact Tata AIG General customer care?
  • Call their 24/7 toll-free number 1800-266-7780
  • Email them at customersupport@tataaig.com
  • Chat on their WhatsApp number +91-9136160375
What documents do I need to check my Tata AIG General policy status online?
To check your Tata AIG General Insurance policy status online, you need the following documents:

  • Policy number: This is essential to identify your specific policy.
  • Registered mobile number: You will need this to receive an OTP for verification.
  • Personal identification: Basic personal details may be required for security purposes.
Having these documents ready will streamline the process of checking your policy status online.

How can I get a premium receipt for my Tata AIG General policy?
To get a premium receipt for your Tata AIG General Insurance policy, visit the Tata AIG official website. Log in to your account using your registered mobile number. Navigate to the 'SELF SERVICE' section and select 'DOWNLOAD POLICY DOCUMENTS.' Here, you can find and download your premium receipt easily. If you encounter any issues, contact customer support for assistance.

How can I get a premium receipt for my Tata AIG General policy?
You can get your Tata AIG General premium receipt by logging into the Tata AIG General Insurance website or mobile app. Navigate to the ‘POLICY DETAILS’ section, select your policy, and download the premium receipt. Alternatively, you can request it by contacting customer care or visiting a Tata AIG General branch.

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