Sun Direct DTH (Direct-to-Home) is a popular satellite television service provider in India. With a wide range of channels and packages, Sun Direct offers entertainment, news, sports, and regional content to millions of subscribers.
However, like any service, there may be times when you need assistance or have complaints. In this article, we will explore the Sun Direct DTH customer care numbers, helpline, and how to address your concerns effectively.
Sun Direct DTH helpline number
When you encounter technical issues, billing problems, or need general information, reaching out to Sun Direct’s helpline can save you time and frustration.
Here is how you can contact them:
- Customer care number: Dial 1800 123 7575 from your registered mobile number. This toll-free helpline is available 24/7, ensuring that you can seek assistance anytime.
- Alternate helpline: If you are unable to connect through the toll-free number, you can also call 76010 12345. Remember to prefix your STD code if you are calling from a non-local number.
- SMS service: Send an SMS with the keyword HELP to 96000 58585, and you will receive a callback from a Sun Direct representative.
- Online chat: Visit the official Sun Direct website and use the live chat feature to chat with a customer care executive.
Sun Direct DTH complaint number
Facing issues with your DTH service? Don’t worry; Sun Direct has a dedicated complaint helpline to address your concerns promptly.
Here is how to lodge a complaint:
- Complaint number: Dial 1800 103 7575 to register your complaint. Make sure to provide details like your subscriber ID, nature of the issue, and contact information.
- Online complaint form: Visit the Sun Direct website and navigate to the “Complaints” section. Fill out the online form with relevant details, and the customer care team will follow up.
- Email: Send an email to customercare@sundirect.in describing your problem. Include your subscriber details for faster resolution.
Conclusion
In summary, whether you need technical support or want to raise a concern, Sun Direct’s customer care channels are readily available. Reach out, and they will ensure your DTH journey remains smooth and enjoyable.