Know more about Spectra Broadband Customer Support

Explore what Spectra is, the ways to connect with their helpline numbers and register a complaint with them.
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Know more about Spectra Broadband Customer Support
4 mins read
21 Feb. 24

Spectra broadband delivers blazing-fast internet through a fiber-optic network, catering to both homes and businesses across major Indian cities like Delhi, Bengaluru, Mumbai, and Pune. Experience speeds ranging from 250 Mbps to 1 Gbps with unlimited data and ultra-low latency, perfect for streaming, gaming, and uninterrupted work. They offer mesh routers for wider coverage and reliable connection, along with dedicated customer support. Explore their business plans with managed services and VOIP solutions for enhanced communication needs.

Spectra broadband customer support

Spectra offers various support options to cater to your needs:

Phone support:

  • Technical support: 1800 121 5678 / 011-4003 3100 (available 24/7)
  • Sales enquiries: 1860 266 0099 (Monday Saturday, 9 AM - 5 PM)

Email support:

Live chat:

  • Available on the Spectra website during business hours.

Spectra broadband helpline number

City

Helpline number

Additional contact

Delhi

1800 121 5678

011-4003 3100

Bengaluru

1800 121 5678

080-4699 6700

Mumbai

1800 121 5678

022-6196 6700

Chennai

1800 121 5678

044-4266 6700

Pune

1800 121 5678

020-6620 6700

 

How to register a complaint with Spectra broadband helpline number?

  • Call helpline: Use the city-specific numbers listed above.
  • Provide details: Clearly explain your issue, including account number, internet plan, and any error codes.
  • Follow instructions: The representative will guide you through troubleshooting steps or register your complaint.
  • Track progress: Receive a reference number for follow-up and status updates.

Talking to a live representative at Spectra broadband

  • Avoid automated system: Press keys carefully during the IVR call to reach a live representative.
  • State your request: Clearly state your need to speak with a customer service agent.
  • Wait time: Be prepared for a brief waiting period during peak hours.
  • Polite communication: Maintain a courteous and respectful tone throughout the conversation.

Contacting Spectra broadband via email

While Spectra prioritises phone support for faster resolution, you can also send an email to their support team at support@spectra.co. Clearly state your issue, account details, and contact information in your email. Be aware that response times might be longer compared to phone support.

Disclaimer

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