Smart meters have revolutionised electricity management in Gujarat, bringing efficiency and transparency to the process. These digital meters allow households and businesses to monitor energy usage in real-time and manage their electricity consumption effectively. Gujarat’s state electricity board has been proactive in implementing smart meter technology, ensuring a smooth transition from traditional meters. This initiative empowers consumers by providing accurate billing, eliminating estimation errors, and reducing energy wastage. With user-friendly online and offline recharge options, managing electricity expenses has become convenient and straightforward for residents across Gujarat.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

Smart meters are advanced digital devices that measure and record electricity consumption in real-time. Unlike traditional meters, they transmit usage data directly to the electricity provider. This eliminates manual readings and billing inaccuracies. These meters also enable users to monitor their electricity usage, making it easier to manage consumption patterns and reduce costs.

What is a smart meter

A smart meter is a digital device designed to record and monitor electricity usage. It communicates usage data to the utility provider through a secure network. This data helps generate accurate bills and provides insights into consumption patterns, promoting energy efficiency among consumers.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Real-time monitoring: Allows users to track electricity usage instantly.
• Accurate billing: Eliminates errors caused by manual readings.
• Energy savings: Encourages better energy management.
• Convenience: Offers seamless online and offline recharge options.
• Reduced outages: Enables faster detection and resolution of technical issues.

How to recharge your smart meter in Gujarat

Recharging a smart meter in Gujarat is a hassle-free process, with multiple options catering to different user preferences. Customers can opt for online recharge methods through platforms like Bajaj Finserv or choose offline methods at designated centres. Before recharging, it’s essential to check the current balance and ensure that the customer ID or meter number is readily available. This ensures a smooth transaction and uninterrupted electricity supply. Residents can also contact Gujarat’s electricity board for assistance if required.

Online recharge

Consumers in Gujarat can recharge their smart meters conveniently through online platforms. The Bajaj Finserv website and app offer an intuitive interface for quick transactions. Users can log in, provide their meter details, and select a recharge amount. Payments can be made via credit cards, debit cards, net banking, or UPI. Instant confirmation and balance updates ensure a seamless experience.

Offline recharge options

For those who prefer offline methods, the Gujarat Electricity Board has set up designated recharge centres. Customers can visit these centres with their meter details and make payments in cash, cheque, or through POS systems. Assistance is available at these centres to help users with the recharge process and resolve any queries.

Contact information for smart meter services

Service	Contact details
Gujarat Electricity Board Office	+91 265 661 2016
Customer support helpline	1800-233-3435
Email support	gsecl@gebmail.com

Gujarat office contacts:

Office	Location	Contact number
Head office	Gandhinagar	91 – 79 -23602000

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.



Note: For failed transactions, the total amount including charges except taxes are reversed.