In Delhi, the transition to smart meters has significantly improved the management of electricity consumption for residents. The smart meter recharge service offers a simple, fast, and efficient way to maintain a steady power supply. By providing real-time data on electricity usage, smart meters enable customers to monitor their consumption and recharge accordingly. Online recharge platforms have made the process even more convenient, allowing users to top-up their meters without leaving their homes. This service eliminates the need to visit physical recharge centres or wait in long queues, making it a preferred option for many residents in Delhi.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters in Delhi

Smart meters are innovative devices designed to measure electricity consumption and transmit the data directly to the utility provider. In Delhi, these meters are being widely adopted to ensure more accurate billing and efficient energy management. Unlike traditional meters, which require manual readings, smart meters allow for automatic data transmission, which eliminates estimation-based billing and reduces the chances of errors.

Smart meters in Delhi offer multiple benefits, including greater transparency in energy consumption and better control for users. They can track real-time usage and send alerts when consumption exceeds a pre-set limit, helping users avoid unexpected high bills. Additionally, smart meters can provide insights into usage patterns, encouraging energy conservation.

How to recharge your smart meter in Delhi

Recharging your smart meter in Delhi is a straightforward process. Here’s how you can do it:

• Choose a recharge platform: Select an online recharge platform that supports smart meter recharges for Delhi. Many utility providers offer their own platforms, but there are also third-party websites and apps that facilitate the recharge process.
• Log in or create an account: To recharge your smart meter, log into your existing account or create a new one by providing basic details such as your phone number, email, and meter number.
• Enter your meter number: Ensure that you enter your smart meter number correctly. This is essential to ensure the recharge amount is applied to the right meter.
• Select the recharge amount: Choose the recharge amount that suits your needs. Most platforms offer different recharge options, allowing you to select the most appropriate one for your consumption.
• Make the payment: After selecting the recharge amount, proceed to payment. You can use various payment methods like credit/debit cards, internet banking, or mobile wallets.
• Confirmation: Once the payment is successfully processed, you will receive a confirmation message or email. The recharge amount will be instantly credited to your smart meter.

With these steps, you can ensure a smooth and uninterrupted power supply for your home or business in Delhi.

Benefits of online smart meter recharge

The online recharge option for smart meters in Delhi offers several advantages:

• Convenience: Online recharge platforms allow customers to recharge their smart meters from anywhere, at any time. There is no need to visit physical recharge stations or stand in long queues.
• Instant updates: Once the recharge is completed, the updated balance is immediately reflected on the smart meter, ensuring a continuous electricity supply.
• Secure transactions: Online recharge platforms use secure payment gateways, ensuring that your personal and payment details are protected during the transaction process.
• Flexibility: Customers can choose from various recharge amounts, making it easy to manage their electricity usage according to their needs and budget.
• Energy management: Many online platforms offer features to track energy usage, providing users with detailed insights into their consumption patterns. This helps customers make informed decisions to optimise their electricity use.

These benefits make online smart meter recharge a convenient, secure, and flexible option for residents in Delhi.

Common issues and troubleshooting tips

While the online recharge process is generally smooth, users may encounter a few issues. Here are some common problems and troubleshooting tips:

• Payment failure: If the payment does not go through, check your internet connection, ensure all payment details are entered correctly, and try using a different payment method. If the issue persists, contact your bank for assistance.
• Recharge not reflected: Sometimes, there may be a delay in updating the balance on your smart meter. Wait a few minutes and check again. If the issue continues, contact customer support.
• Incorrect meter number: Always verify your meter number before completing the recharge process. If the number is entered incorrectly, the recharge will be applied to the wrong account.
• Login issues: If you are unable to log into the platform, try resetting your password or use the 'forgot password' option. If the problem persists, contact customer support.
• No confirmation received: If you do not receive a confirmation message, check your email’s spam or junk folder. If it is still missing, verify the transaction status with your payment provider or customer service.

By following these troubleshooting tips, most issues can be resolved quickly, ensuring a seamless recharge experience.

Contact information for further assistance

If you face any issues while recharging your smart meter in Delhi, or if you need assistance, you can contact customer support at the following numbers:

Toll-free number: 1800-208-9124

Customer support is available to assist you with any queries, provide troubleshooting help, or guide you through the recharge process.

Tariff details in Delhi

Here is a summary of the electricity charges in Delhi for different categories, presented in a table format:

Domestic consumers

Category	Fixed charges (Rs./kW/month)	Energy charges (Rs./kWh)
Upto 2 kW	20	3.00
> 2 kW and ≤ 5 kW	50	4.50
> 5 kW and ≤ 15 kW	100	6.50
> 15 kW and ≤ 25 kW	200	7.00
> 25 kW	250	8.00
Single Point Delivery Supply for GHS	150	4.50

Non-domestic/commercial consumers

Category	Fixed charges (Rs./kVA/month)	Energy charges (Rs./kVA)
Upto 3 kVA	250	6.00
Above 3 kVA	250	8.50

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to the ‘PAYMENTS’ section and click on ‘PAY NOW’ under the ‘ELECTRICITY BILL’ option

3. Select your service provider from the list of power suppliers

4. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

5. Verify the bill amount and click on ‘PAY NOW’

6. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.