The state of Chhattisgarh has embraced modern technology by introducing smart meters for efficient energy management. This initiative, led by the Chhattisgarh State Power Distribution Company Limited (CSPDCL), aims to simplify electricity monitoring and payments. smart meters allow users to track their power consumption and recharge conveniently through digital and offline methods. They promote transparency and help reduce energy wastage while offering enhanced user convenience.

With the rising adoption of smart meters across Chhattisgarh, customers are transitioning from traditional billing systems to advanced technology. These meters ensure real-time consumption monitoring, empowering users to manage energy usage effectively. By introducing seamless recharge methods, CSPDCL ensures energy accessibility for all.

Bajaj Pay, the BBPS platform from Bajaj Finserv, simplifies the process of recharging your smart meters. With this platform, you can recharge your electricity smart meter, make payments, and access your recharge receipts quickly and efficiently. Bajaj Pay also supports a wide range of other financial transactions, making it an all-in-one solution for managing multiple payments with ease.

Understanding smart meters

Smart meters are advanced digital devices used to measure electricity consumption in real-time. They provide detailed usage data to customers and the power distribution company. These meters replace traditional systems, eliminating manual readings and ensuring billing accuracy.

Chhattisgarh's push for smart meters aligns with global energy efficiency goals. They offer remote connectivity, enabling customers to check balances, monitor usage, and recharge instantly.

What is a Smart Meter

A smart meter is a digital device that records energy usage, enabling accurate billing and real-time monitoring. It communicates data to utility providers via wireless technology, ensuring transparency in consumption and payments.

Benefits of using smart meters

Here are the key benefits of using a smart meter for your electricity connection:

• Accurate billing reduces errors.
• Real-time consumption data for better energy management.
• Convenient recharge options via online or offline methods.
• Eliminates the need for manual meter readings.
• Encourages responsible energy usage to minimise waste.

How to recharge your smart meter in Chhattisgarh

Recharging a smart meter in Chhattisgarh is a straightforward process, providing customers with multiple convenient options. Customers can recharge through digital platforms like websites and mobile apps or visit designated offices for offline payments.

CSPDCL collaborates with service providers to offer hassle-free recharge options. By using authorised platforms, users can ensure secure transactions and instant balance updates. Customers are advised to keep their smart meter ID and payment details handy for a seamless experience.

Online recharge

Online recharge methods for smart meters in Chhattisgarh include websites, mobile apps, and payment portals. Customers can use CSPDCL’s official site or Bajaj Finserv’s platform to complete transactions securely. These methods provide instant balance updates and eliminate the need for physical visits.

Offline recharge options

Offline recharge options remain accessible for those without internet access. Customers can visit CSPDCL-authorised offices or kiosks. Payments can be made in cash or via card. Ensure to carry the meter ID and a valid photo ID for verification.

Contact information for smart meter services

Service type	Contact details
CSPDCL helpline	1800-233-1920
CSPDCL email ID	customercare1912@cspc.co.in

Chhattisgarh office contacts:

Office location	Contact number
Raipur	0771-2574125

Steps to pay your electricity bill online on the Bajaj Finserv website

Paying the electricity bill through the Bajaj Finserv website is simple. Here are the steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘ELECTRICITY BILL’ option from under ‘BILLS AND RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list of power suppliers

6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.



Note: For failed transactions, the total amount including charges except taxes are reversed.