Learn how to get in touch with Samasta Microfinance support team, the various channels available for assistance and discover how Bajaj Pay makes doing online loan repayment a seamless affair.

Samasta Microfinance loan overview

  • IIFL Samasta Finance Limited, formerly known as Samasta Microfinance Limited, is a financial institution committed to empowering women through innovative and affordable financial products and services. Since its inception in 2008, IIFL Samasta has been providing group loans, individual loans, and micro, small, and medium enterprise loans to women in rural and semi-urban areas across 22 states and 1 union territory in India.

    As a subsidiary of IIFL Finance Limited, IIFL Samasta aims to be a catalyst for sustainable and inclusive economic growth by enabling entrepreneurship and financial independence among its clients. The company fosters an inspirational work environment and offers career-defining opportunities to its employees, encouraging them to reach their full potential.

    Samasta Microfinance loan customer care number

    For any queries related to Samasta Microfinance loan loans, customers can contact their customer care number at 18001208868.

    Learn how to make Samasta Microfinance loan repayment online on Bajaj Finserv

    To make your Samasta Microfinance loan payment online through Bajaj Finserv, follow these simple steps:

    1. Visit the Bajaj Finserv website: Go to the official Bajaj Finserv Website for loan payment.

    2. Navigate to payments: Click on 'ALL PAYMENTS' under the ‘PAYMENTS’ tab.

    3. Select loan repayment: Under 'FINANCIAL SERVICES AND TAXES', choose 'LOAN REPAYMENT'.

    4. Choose flex salary: Select 'Samasta Microfinance loan’ from the drop-down menu.

    5. Enter loan details: Input your loan account number and the amount you wish to pay.

    6. Select payment method: Choose from credit/debit cards, UPI, or net banking options.

    7. Complete the payment: Review your details and click 'PAY NOW' to finalise the transaction.

    8. Receive confirmation: You will get a notification confirming your payment.

    This process ensures a secure and efficient way to manage your loan repayments online.

    Additionally, if you have payment-related concerns, you can contact Samasta Microfinance’s customer care at the toll-free numbers or email provided above. You can also raise a complaint on their official website.

    Benefits of Samasta Microfinance loan customer care online

    • Convenience: Access customer care services from anywhere, at any time.
    • Efficiency: Quickly resolve issues and get answers to your queries.
    • Secure payments: Make payments through a secure online platform.
    • Detailed information: Access comprehensive details about your loan account.
    • User-friendly interface: Easy navigation and simple procedures.
    Know about Samasta Microfinance loan customer care numbers

    Samasta Microfinance's customer care numbers are available for assistance with loan-related issues at 18001208868.

    Customers can contact them for any concerns or clarifications regarding their loans. Or you can also contact them via email at customer.care@iiflsamasta.com.

    Steps to file a complaint with Samasta Microfinance loan payment

    1. Visit the website: Go to the Samasta Microfinance loan website.

    2. Navigate to ‘CUSTOMER SERVICE’: Click on the ‘CUSTOMER SERVICE’ section.

    3. Select ‘COMPLAINTS’: Choose the ‘COMPLAINTS’ option from the menu.

    4. Fill out the form: Complete the complaint form with your details and issue.

    5. Submit the form: Submit the form online for processing.

    6. Receive acknowledgement: You will receive an acknowledgement with a reference number.





Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

How do I check the status of my Samasta Microfinance loan?
You can check your loan status by logging into your Samasta Microfinance loan account via the app or website. Alternatively, contact customer care at 18001208868 for real-time updates on your loan application or repayment status.

What documents are required to apply for a Samasta Microfinance loan?
To apply for a Samasta Microfinance loan, you will need proof of identity (Aadhaar, PAN), proof of address, bank statements, and income proof, such as salary slips or IT returns. Additional documents may be requested depending on the loan type.

Is there a customer care service available in regional languages?
Yes, Samasta Microfinance loan offers customer care support in multiple regional languages to ensure better assistance. When contacting customer care, you can request service in your preferred language.

How can I contact customer care for loan repayment-related queries?
For loan repayment-related questions, contact Samasta Microfinance’s customer care team at 18001208868 or email customer.care@iiflsamasta.com. They can assist with payment schedules, dues, and any other concerns.

What should I do if I cannot repay my loan on time?
If you are unable to make a loan repayment, contact Samasta Microfinance’s customer care immediately. They can guide you on options like repayment extensions or loan restructuring to help manage your situation.

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