Reliance General Insurance is committed to providing excellent customer care services to assist policyholders with their needs. If you require assistance, you can reach their customer care team through various channels:

• Toll-free helpline: Dial 1800-3009 to connect with a customer care representative 24/7 for policy-related inquiries, claim assistance, and other services.
• Email support: Send your queries to customercare@reliancegeneral.co.in, including your policy details and a brief description of your issue.
• Online chat: Use the live chat feature on the official website to chat with a customer care executive for quick queries and general information.
• Ensure to have your policy number ready for a smoother experience when contacting customer care.

Reliance General Insurance places high value on its customers and aims to deliver exceptional service. Their well-trained customer care team can assist with various insurance aspects, including policy issuance, claims, premium payments, and policy modifications.

Customers can make their Reliance General Insurance premium payment online with enhanced ease and security via Bajaj Pay.

To check the maturity amount of your Reliance General Insurance policy, follow these steps

1. Log in to your account on the Reliance General Insurance website
2. Navigate to the ‘My Policies" or "Policy Details" section to find information about your policy, including maturity details
3. Look for the maturity amount associated with your policy, which includes the sum assured plus any accrued bonuses or benefits
4. Contact customer care if you need further assistance or clarification

To pay your insurance premium and keep your policy active, follow these steps

1. Make an online payment through the official website, selecting your preferred payment method and entering the premium amount
2. Use the Reliance General Insurance mobile app to log in to your account, select your policy, and make the premium payment securely
3. Visit a Reliance General Insurance branch or authorised payment centre to pay your premium in person. Alternatively, use the cash/cheque deposit facility at designated bank branches
4. Set up an auto-debit instruction with your bank for timely premium payments, ensuring deductions from your account on the due date

To register a complaint with Reliance general insurance online, follow these steps

Contact:

Call Reliance General customer care at +91 22 4890 3009 or email at rgicl.services@relianceada.com.

You can also reach out by writing to:

Reliance General Insurance

Correspondence Unit, 2nd and 3rd Floor, Winway Building,

11/12, Block No-4, Old No-67, South Tukoganj, Near Madhumilan Square,

Indore, Madhya Pradesh, India – 452001.

Escalate if necessary:

If you are not satisfied with the initial response, you can email Reliance General Nodal officer at rgicl.grievances@relianceada.com.

For unresolved issues, escalate to the Head Grievances at rgicl.headgrievances@relianceada.com.

Reliance General Insurance customer care number

If you need assistance with your Reliance General Insurance policy, their customer care team is readily available to help. You can reach out to them through the following contact numbers:

• Toll-free number: 1800-3009
• Customer care number: 022-4890-3009

These numbers are operational 24/7, ensuring that you can get support whenever you need it. Whether you have queries about policy details, need help with claims, or require any other assistance, the customer care team is dedicated to providing prompt and efficient service.

Check customer care number of other general insurance providers