The Rajasthan Electricity customer care service provides a dedicated platform for addressing any issues related to the power supply in Rajasthan. This service ensures that consumers can report problems, receive assistance, and find resolutions promptly. With efficient customer support, the service aims to maintain a stable and consistent power supply across the state.

Why you need to know the Rajasthan electricity board complaint number

Knowing the Rajasthan Electricity Complaint number is essential for ensuring quick and effective resolution of power supply issues. It provides a direct line to the customer care team, allowing you to report outages, voltage fluctuations, and other electrical problems. Prompt reporting helps in minimising disruptions and maintaining the quality of the power supply. Having this number handy ensures that you can get immediate assistance, reducing the inconvenience caused by electrical issues.

Whom to contact for complaints against the Rajasthan electricity board

1. Rajasthan Electricity Board (REB) customer care: The primary contact for electricity-related complaints. They handle issues related to power outages, meter problems, billing discrepancies, and more.
2. District Electricity offices: Each district has dedicated offices to address local power supply issues. Contacting the local office often results in faster response times for area-specific problems.
3. Online complaint portal: The official website of the Rajasthan Electricity Board offers an online portal where complaints can be registered. This portal is user-friendly and provides a tracking system for the status of your complaint.
4. Customer care helpline: A toll-free number is available 24/7 for immediate assistance. This helpline is ideal for urgent issues that require prompt attention from the customer care team.
5. Mobile app: The Rajasthan Electricity Board has developed a mobile app to facilitate easy complaint registration. The app is available for Android and iOS devices and offers real-time complaint tracking and updates.

Alternative ways to register complaints with Rajasthan electricity board customer care

1. Email: Sending an email to the customer care department is convenient for those who prefer written communication. Include all relevant details, such as your consumer number, address, and a description of the issue.
2. Social media: Many government services, including Rajasthan Electricity customer care, are active on social media platforms like Twitter and Facebook. These platforms are monitored regularly, and complaints made through social media often receive swift responses.
3. SMS service: For those who may not have access to the internet, an SMS service is available. By sending a text message to a designated number, you can register your complaint and receive updates via SMS.
4. In-person visits: Visiting the nearest electricity office in person allows you to discuss your issue directly with a customer care representative. This method is particularly useful for complex problems that may require detailed explanations.
5. Community centres: In some areas, community centres support registering electricity complaints. These centres assist individuals who may have difficulty accessing other means of communication.

In addition to finding the relevant information about the RSEB electricity board on the Bajaj Finserv platform you can also complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes, such as credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

Rajasthan Electricity customer care offers multiple avenues for consumers to register complaints and seek resolutions for power supply issues. Knowing the appropriate contact methods ensures your problems are promptly and effectively addressed. By utilising these resources, you can contribute to the smooth functioning of the electricity supply system in Rajasthan.