Facing a power outage or have billing questions for MPEB? We can help! This guide covers finding their customer care number, reporting issues, and more.

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MPEB electricity board customer care number

M.P. Power Generating Company Limited (MPPGCL) serves as the electricity generation entity for the state government of Madhya Pradesh in India. As of January 1, 2019, MPPGCL has an installed capacity of 6315 MW, with Madhya Pradesh contributing approximately 6312.50 MW to this total.

The BBPS platform on Bajaj Finserv allows users to pay their MPEB electricity bills instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI to recharge. 

How can I complain about MPEB electricity bill?

There are several ways to lodge a complaint about your MPEB electricity bill. Here is how you can proceed: 

Toll-free Numbers:

  • Centralised Call Centre: Dial 1912 (Toll-free) to connect to a central call centre for all towns in Madhya Pradesh. This service operates 24/7. 
  • Alternative Toll-free Number: Dial 1800 233 1912. 

Circle-Specific Numbers:

  • Bhopal Region: Call 0731-6700000. 
  • Indore City: Call 0731-2910906 or 0731-2910467. 
  • Other Circles: Visit the MPCZ website to find specific contact details for your circle. 

Online Complaint:

  • Register your complaint conveniently online through the MPCZ website. 

What Are the MPEB Customer Care Numbers?

Different numbers are available to contact MPEB customer care, depending on your location and the nature of your complaint. Here are the options: 

Type of Number

Location

Toll-free/contact number

Centralised call centre

-

1912 (Toll-free)

Alternative toll-free number

-

1800 233 1912

Circle-specific numbers

Bhopal region

0731-6700000

-

Indore city

0731-2910906 or 0731-2910467

-

Other circles

MPCZ website

Disclaimer

While care is taken to update the information, products, and services included in or available on our website and related platforms/ websites, there may be inadvertent inaccuracies or typographical errors or delays in updating the information. The material contained in this site, and on associated web pages, is for reference and general information purpose and the details mentioned in the respective product/ service document shall prevail in case of any inconsistency. Subscribers and users should seek professional advice before acting on the basis of the information contained herein. Please take an informed decision with respect to any product or service after going through the relevant product/ service document and applicable terms and conditions. In case any inconsistencies are observed, please click on reach us.

*Terms and conditions apply

Frequently asked questions

What is the MPEB customer care number?

The MPEB customer care number is 1800 233 1912. However, a common number you can try is 1912.

Can I contact MPEB online?

Yes you can register a complaint online on the MPEB official website in case of any issues.

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