Facing a power outage or have billing questions for KSEB? We can help! This guide covers finding their customer care number, reporting issues, and more.
KSEB electricity board customer care number
The Kerala State Electricity Board Limited (KSEB) is the backbone of the power sector in the Indian state of Kerala. Established in 1957, KSEB has been instrumental in electrifying the state and continues to play a crucial role in its development.
Discover the various contact options for KSEB customer care, including toll-free and landline numbers, as well as automatic complaint/service registration details.
KSEB Customer Care Numbers
Toll-Free:
- 1912 (Inside Kerala)
- 949600 1912 / 0471 2555544 (Outside Kerala)
Landline: 0471-255 5544
Automatic Complaint/Service Registration:
- Call: 9496001912
- WhatsApp: 9496001912
- Email: ccc@kseb.in
How to complain about your KSEB electricity bill
Explore the multiple channels available to address concerns regarding your KSEB electricity bill.
- Call KSEB customer care: Connect with a KSEB customer care representative by dialling any of the provided numbers to register your complaint.
- File a complaint Online: Utilize the KSEB Web Self Service portal to conveniently file your complaint over the internet.
- Visit your local KSEB office: Register your KSEB complaint in person by visiting the nearest KSEB office.
- Send an email: Email your complaint details to ccc@kseb.in for a written record and efficient resolution.
In addition to finding the relevant information about KSEB electricity board you can also complete your electricity bill payment.
The Bajaj Pay - the BBPS platform on Bajaj Finserv allows users to pay their KSEB electricity bills instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.
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Frequently asked questions
KSEB offers several options to reach their customer care:
Toll-free number: 1912
Landline number: 0471-2555544
WhatsApp Chatbot: +9496001912 (for specific inquiries)
Yes, you can send your inquiries to ccc@kseb.in.
Yes, KSEB provides 24-hour customer care service through its helpline, ensuring continuous support for customers, especially during emergencies like power outages.
You can dial 1912 for urgent assistance. Alternatively, you can reach out via the KSEB website or their mobile app for quicker resolution of service-related issues.
If you're unable to connect, try reaching KSEB through their website's contact form or mobile app. You can also visit the nearest KSEB office for direct assistance.
Yes, KSEB provides different contact numbers for specific services like new connections, billing issues, and technical support. These can be found on their official website or through the local KSEB office.
