Claim your insurance policy
Claiming your policy means to raise a request to claim coverage or compensation against your insurance policy. If you’ve opted for any of the insurance products offered by Bajaj Finance and its partners, raising a claim request is easy. You can raise a claim request by visiting our service portal.
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Raise a request to claim your insurance policy
- Click on the ‘Sign-in’ button on this page to go to our customer portal.
- Sign-in with your registered mobile number and the OTP.
- Verify your details with your date of birth and proceed
- Go to ‘Menu.’
- Scroll down to ‘Help & Support’ and click on it.
- Click on ‘Click here’ in line of raise a request.
- Select ‘Claim processing’ as ‘Query type.’
- Select ‘Claim intimation’ as ‘Sub query type.’
- Enter the additional information, upload documents.
- Click on ‘Raise a request.’
Alternatively, you can click on the ‘Claim your insurance policy’ option below to visit ourservice portal. Once signed-in, raise a request through help and support section. You need to select the ‘query type’ and ‘sub-query type’ and enter the additional information and documents to raise a request.
Once you submit your request, our representative will reach out to you within 48 business hours to guide you on further steps.
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You can view and update details of your insurance policy by visiting our service portal.
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Check your insurance policy
Visit our service portal to view and update your policy details.
Frequently asked questions
The claim process with Bajaj Finserv Insurance typically involves notifying the insurer about the incident, submitting the required documents (such as a claim form, policy details, and supporting evidence), and awaiting the insurer’s evaluation. Once assessed, the claim is either approved or rejected, followed by settlement if approved.
When you claim insurance, the insurer reviews the details of your policy and the circumstances surrounding your claim. After verifying the submitted documentation and investigating the claim, the insurer decides whether to accept or reject it. If approved, the insurer compensates you based on the policy terms.
To start a claim with Bajaj Finserv Insurance, you need to inform the insurer immediately after the incident. Then, download and fill in the claim form, gather supporting documents (such as medical reports or police FIR), and submit them via email or at the nearest branch for processing.
