ISO Certification: What it is and how to get and apply in India

Understand how you can get an ISO Compliance and obtain ISO certification in India.
Business Loan
2 min
31-July-2024

Explore the benefits of ISO Certification in India and learn how a business loan can help cover the costs associated with achieving and maintaining these important standards.

ISO Certification in India symbolises a commitment to quality and efficiency, providing businesses with a significant edge in the competitive market. This certification involves adhering to international standards that enhance product and service quality, operational effectiveness, and customer satisfaction. As businesses across the country strive to meet these rigorous standards, ISO Certification emerges as a pivotal asset for growth and credibility in both domestic and international arenas.

Securing a business loan can significantly ease the financial burden associated with obtaining ISO Certification. These funds can be utilised to cover the initial costs of setting up processes and systems in compliance with ISO standards, including training employees and conducting necessary audits. Moreover, a business loan can also support ongoing improvements and certification renewal fees, ensuring that businesses maintain their ISO status without compromising operational cash flow.

What is ISO certification?

ISO certification is a formal recognition that a business complies with international standards set by the International Organization for Standardization (ISO). It verifies that a company meets specific criteria for quality, safety, efficiency, or other aspects relevant to its operations. Certification involves an external audit by accredited bodies to assess adherence to the defined standards.

Why get ISO certified?

ISO certification enhances your business’s credibility by demonstrating adherence to international standards. It improves operational efficiency, customer satisfaction, and marketability. Certification can also streamline processes, reduce risks, and provide a competitive edge, making your business more attractive to clients and partners who value quality and reliability.

How to get ISO certified?

  • Identify the suitable ISO standard: Choose the standard that aligns with your business needs (e.g., ISO 9001 for quality management).
  • Select an accredited certification body: Opt for a reputable, accredited organization for the certification process.
  • Prepare your documentation: Review and modify your quality documents to meet the requirements of the chosen ISO standard.
  • Implement required changes: Make necessary changes in processes and practices to comply with the standard.
  • Undergo initial inspection: This includes a two-stage audit:

Stage 1: Preliminary review of your documentation and processes.

Stage 2: Detailed assessment to ensure all non-conformities are addressed.

  • Address non-conformities: Rectify any issues identified during the audit.
  • Receive certification: Obtain the ISO certification once compliance is confirmed.
  • Participate in surveillance audits: Engage in ongoing audits to maintain compliance and ensure continuous adherence to ISO standards.

Objective of ISO certification

The objective of ISO certification is to verify that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardisation and quality assurance.

Advantages of ISO certification

  • Enhanced credibility: ISO certification is recognised internationally and often required by customers in procurement specifications.
  • Improved efficiency: Standards streamline processes and increase efficiency.
  • Marketability: Certification can provide a competitive advantage in the marketplace.
  • Customer satisfaction: Improves quality of products and services, leading to higher customer satisfaction.
  • Environmental impact: Specific ISO standards help reduce environmental footprints.
  • Employee morale: Certification can improve job satisfaction and motivation among employees.

Applicable fee for ISO certification

  • Initial audit fee: Cost for the certification body to review and audit the company’s processes.
  • Surveillance audit fee: Annual fee for follow-up audits to ensure ongoing compliance.
  • Re-certification fee: Required every three years to maintain certification validity.
  • Consultancy costs: Fees paid to consultants to prepare for certification.
  • Training costs: Expenses related to training employees on ISO standards and processes.
  • Miscellaneous expenses: Other costs such as travel and accommodation for auditors.

ISO certification processing time

  • Planning and preparation: 1-3 months depending on the organisation's readiness.
  • Initial audit: 1-2 days based on the size of the company.
  • Corrective actions: Time to address any issues found during the initial audit.
  • Final audit and certification: Typically, within 1 month after corrective actions are verified.

Precondition for processing ISO certification

A primary precondition for ISO certification involves developing a management system that adheres to the specific ISO standard, complete with documented procedures and records.

Selecting the type of ISO certification

  • Understand business needs: Evaluate which types of ISO standards are relevant to your business processes.
  • Industry relevance: Consider standards commonly adopted in your industry (e.g., ISO 9001 for quality management).
  • Stakeholder requirements: Assess any specific requirements from customers or regulatory bodies.
  • Resource allocation: Determine if the organisation has the necessary resources to implement and maintain the standard.

Selecting an ISO certification body (ISO Registrar)

  • Accreditation: Ensure the registrar is properly accredited by a recognised authority.
  • Experience in industry: Prefer registrars with experience in your specific industry.
  • Cost: Compare costs between various registrars.
  • Reputation: Consider the registrar’s reputation and reliability.
  • Geographical presence: Check if the registrar can service all your locations.

Make an application

To start the ISO certification process, a company must fill out an application provided by a certification body. This application will detail the scope of the management system and provide essential company information.

Documents review by registrar

The ISO registrar will conduct a detailed review of the company’s documented procedures and records to ensure they meet the relevant ISO standards before moving forward with the certification audit.

Determination of pre-assessment needs

This phase involves the registrar identifying any areas that might need additional work before the main audit, helping to ensure the organisation is fully prepared for the certification process.

Onsite inspection or audit

An onsite audit is performed to physically verify that the operational practices of the company match the documented procedures and meet the ISO standard requirements.

Prepare an action plan

Following the audit, an action plan is required to address any discrepancies found. This plan outlines steps the company will take to correct these issues within a specified timeline.

Conclusion

Achieving ISO certification is a rigorous but rewarding process that can significantly benefit an organisation by improving operational efficiency, enhancing product quality, and boosting market presence. The journey involves meticulous planning, resource allocation, and a commitment to quality and continuous improvement, culminating in a system that aligns with international standards. A business loan is an important tool that businesses can leverage to have the necessary funds required to achieve ISO certification.

Explore related articles on ISO:

ISO 20000

ISO 9001

ISO 22000

ISO 31000

ISO 27001

ISO 45001

ISO 50001

 ISO 14001

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Frequently asked questions

What is the ISO certified certificate?
An ISO certified certificate is a document issued by an accredited certification body that verifies an organisation has met all the requirements of a specific ISO standard. This certificate demonstrates compliance and commitment to continuous improvement in quality, safety, or environmental management.
How do I get an ISO certificate?
To obtain an ISO certificate, an organisation must first implement a management system that complies with the specific ISO standard. Following this, the organisation must undergo an audit by an accredited certification body. If compliant, the organisation will be awarded an ISO certificate.
Who does ISO certification in India?
In India, ISO certification is conducted by various accredited certification bodies recognised by the Quality Council of India (QCI) under the National Accreditation Board for Certification Bodies (NABCB). Organisations can choose from these certified bodies based on their industry type and specific needs.
Is ISO certification compulsory?
ISO certification is not compulsory but is highly recommended for organisations looking to improve their credibility and operational efficiency. It serves as proof of quality and compliance with international standards, helping businesses gain competitive advantages and customer trust.
How many ISO certifications are there?

ISO has published more than 25,000 international standards, encompassing a broad range of industries and practices.

Which ISO certification is the best?

Determining the "best" ISO certification depends on your business needs. Popular standards include ISO 9001 for quality management and ISO 27001 for information security, each valuable in different contexts.

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