This article covers ION Broadband's contact details, including the customer care number (022-69305555/080- 61342600) and email addresses (customercare.mum@i-on.in/ customercare.blr@i-on.in). You will also learn how to pay your broadband bill easily through Bajaj Pay.

ION Broadband customer care

  • ION Broadband is a leading internet service provider. They deliver high-speed and reliable internet solutions to households and businesses. With a focus on providing seamless connectivity, ION Broadband ensures that customers can enjoy uninterrupted browsing, streaming, and work-from-home capabilities.

    ION Broadband's customer care services are designed to assist with queries, technical support, billing issues, and troubleshooting. The dedicated team ensures that customers can access help quickly and efficiently, reinforcing its reputation as a reliable broadband provider in the region. They also provide hassle-free solutions for bill payments. You can easily pay your broadband bill with Bajaj Pay – The secure BBPS platform by Bajaj Finserv. It ensures a smooth, secure, and hassle-free payment experience.

    Key contact methods for ION Broadband support

    ION Broadband offers multiple ways for customers to get in touch with their support team:

    • Customer Care numbers: Dedicated helplines for Mumbai and Bangalore provide quick resolution of issues.
    • Email support: Customers can send queries or concerns via email.
    By offering a variety of communication channels, ION Broadband ensures accessibility and quick problem resolution.

    Customer care numbers

    ION Broadband has regional customer care helplines to provide support:

    • Mumbai customer care number: 022-69305555
    • Bangalore customer care number: 080- 61342600
    These numbers are active during working hours, ensuring that customers can reach out for support with connection issues, billing queries, or account-related matters.

    Email support details

    ION Broadband provides dedicated email support to help with your queries. Here are the email IDs for specific concerns:

    You can use these email addresses to report issues, request information, or seek assistance with payment-related concerns. Ensure you provide complete details, such as: your customer ID and nature of the issue, for faster resolution.

    Steps to pay ION Broadband bill online on the Bajaj Finserv website

    Here are the steps to pay ION Broadband bill online on the Bajaj Finserv website:

    1. Visit the Bajaj Finserv website

    2. Click on the ‘PAYMENTS’ section and select ‘ALL PAYMENTS’

    3. Choose ‘BROADBAND POSTPAID’ from the available options

    4. Select ‘ION BROADBAND’ from the list of providers

    5. Enter your user ID to fetch your bill

    6. Choose your preferred payment method (Bajaj Pay, UPI, debit/credit card, net banking)

    7. Confirm the payment and receive an instant confirmation

    Steps to pay ION Broadband bill online on the Bajaj Finserv App

    Here are the steps to pay ION Broadband bill online on the Bajaj Finserv App

    1. Open the Bajaj Finserv App on your phone

    2. Go to ‘BILLS AND RECHARGES’ and select ‘BROADBAND’

    3. Choose ‘ION BROADBAND’ as your provider

    4. Enter your user ID to fetch your bill

    5. Select your payment method and confirm the transaction

    6. You will receive an instant confirmation once the payment is successful

    Fees and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

    Note: For failed transactions, the total amount including charges except taxes are reversed.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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You can use the Bajaj Finserv App to:

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  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
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Frequently asked questions

What are the contact details for ION Broadband customer care?
You can contact ION Broadband customer care at the following numbers:

  • Mumbai customer care number: 022-69305555
  • Bangalore customer care number: 080- 61342600
How can I register a complaint with ION Broadband?
You can register a complaint by contacting the customer care numbers. Email support is also available for written complaints.

How do I check my broadband data usage on ION?
Log in to your broadband account through the provider’s portal or app to view your data usage details.

Can I upgrade my ION Broadband plan online?
Yes, you may request plan upgrades details by contacting customer care directly.

Where can I pay my ION Broadband bill online?
You can pay your bill securely via third-party payment platforms like Bajaj Pay.

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