TATA AIG Customer Care

Explore how to contact TATA AIG customer care for assistance with insurance queries.
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3 min
06-June-2024

Overview of Tata AIG customer care

TATA AIG General Insurance Company Limited is committed to providing excellent customer service to its policyholders. Whether you have queries regarding motor insurance or health insurance, TATA AIG's customer care team provides prompt assistance and resolves your concerns effectively.

  • Dedicated support: TATA AIG offers dedicated customer care services staffed with trained professionals to ensure a seamless experience for policyholders.
  • Multiple contact channels: You can reach TATA AIG customer care through various channels, including phone, email, and online chat support.

How to contact Tata AIG customer care

Contacting TATA AIG customer care is easy. Here are the available contact channels:

  • Phone: Dial the TATA AIG customer care number: 1800-266-7780, to speak with a representative and get immediate assistance.
  • Email: Send an email to customercare@tataaig.com to raise queries or concerns and receive a prompt response.
  • Online chat: Visit the TATA AIG website and utilize the online chat support feature to engage in real-time conversations with customer care representatives.
  • WhatsApp: You can also contact the TATA AIG customer support team via WhatsApp at: +91-9136160375

Also read: TATA AIG car insurance

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TATA AIG customer care numbers

For specific inquiries, you can use the following TATA AIG customer care numbers:

24/7 toll-free number: 1800-266-7780

Toll-free number for agents or intermediaries: 1800-267-7233

TATA AIG customer care email

You can also reach out to TATA AIG customer care via email. Simply compose an email outlining your query or concern and send it to customercare@tataaig.com.

Timings of TATA AIG customer support

You can contact the customer care department of TATA AIG 24/7 using the toll-free number: 1800-266-7780.

Also read: Car insurance Policy

Tata AIG grievance redressal process

TATA AIG has a robust grievance redressal process to address policyholders' concerns promptly:

  • Step 1: Contact customer care: You can lodge a complaint using the 24/7 toll-free number 1800-266-7780 or you may email the customer service desk at customersupport@tataaig.com.
  • Step 2: Escalation: If the issue remains unresolved, escalate it to higher authorities within TATA AIG by writing to: manager.customersupport@tataaig.com.
  • Step 3: Further escalation: If the grievance is still not resolved satisfactorily, you can write to the Head - Customer Services at head.customerservices@tataaig.com.

TATA AIG strives to ensure transparency and efficiency in its grievance redressal mechanism for the satisfaction of its policyholders.

TATA AIG customer care is committed to providing prompt and effective assistance to policyholders. By utilizing the provided contact channels and following the grievance redressal process, you can access timely support and resolve any concerns related to your insurance policies.

Frequently asked questions

How can I contact Tata AIG for a claim?

To file a claim with Tata AIG, you can contact their customer care team at their toll-free number 1800-266-7780. Alternatively, you can email them at customersupport@tataaig.com or visit their official website to submit a claim online. Ensure you have your policy number and relevant documents handy for a smooth claims process.

How can I check my Tata AIG policy details?

You can check your Tata AIG policy details by logging into your account on the Tata AIG official website or mobile app. Once logged in, navigate to the 'My Policies' section to view your policy information. Additionally, you can contact their customer care at 1800-266-7780 for assistance with policy details.

What is the WhatsApp number of Tata AIG customer care?

Tata AIG offers customer support via WhatsApp at the number +91 91361 60375. You can use this service to get policy information, check claim status, and address other inquiries. Simply save the number on your phone, send a message, and a representative will assist you with your needs.

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Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, The New India Assurance Company Limited, Cholamandalam MS General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

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