Health insurance is a crucial, especially during unforeseen medical emergencies. The rising medical treatment costs can negatively impact your savings. Health insurance plans, such as ManipalCigna Health Insurance, alleviate the financial burden that comes with medical treatments. However, having a health insurance policy is not the only thing that can give us peace of mind. It is essential to have a reliable customer care service that can assist policyholders in times of need. Know in detail about how to contact the ManipalCigna Health Insurance customer care team, its services, and how it helps its customers.
About ManipalCigna Health Insurance
ManipalCigna Health Insurance is a joint venture between Manipal Group, a leading educational and healthcare organisation, and Cigna Corporation, a global health services provider. The company offers various health insurance plans for individuals, families, and corporate groups. ManipalCigna Health Insurance provides comprehensive health insurance plans with significant coverage and affordable premium rates. Its health insurance plans are designed to cater to the specific needs of individuals and families with varying health situations.
Services offered by ManipalCigna Health Insurance customer care
ManipalCigna Health Insurance customer care offers various services to assist its policyholders in claims processing, policy-related queries, and complaints. These services include:
Policy activation and renewal: ManipalCigna Health Insurance customer care assists policyholders with policy activation and renewal by providing them with the necessary information and guiding them through the process.
Claim processing: In the case of a hospitalisation or medical emergency, policyholders can contact ManipalCigna Health Insurance customer care for claim processing. The customer care representative will assist the policyholder with the documentation process and keep them informed of the claim status.
Cashless hospitalisation: ManipalCigna Health Insurance customer care provides its policyholders with cashless hospitalisation benefits. The policyholder can contact customer care for a pre-authorisation letter required to avail of cashless hospitalisation.
Grievance redressal: In the case of any policy-related grievances or complaints, policyholders can contact ManipalCigna Health Insurance customer care. The customer care representative will assist the policyholder with the complaint resolution process.