ManipalCigna Health Insurance customer care details

A complete guide on how to contact the ManipalCigna Health Insurance customer care team. Know the customer care services provided by ManipalCigna Health Insurance.
ManipalCigna Health Insurance customer care details
3 mins
27-December-2024

Health insurance is a crucial, especially during unforeseen medical emergencies. The rising medical treatment costs can negatively impact your savings. Health insurance plans, such as ManipalCigna Health Insurance, alleviate the financial burden that comes with medical treatments. However, having a health insurance policy is not the only thing that can give us peace of mind. It is essential to have a reliable customer care service that can assist policyholders in times of need. Know in detail about how to contact the ManipalCigna Health Insurance customer care team, its services, and how it helps its customers.

About ManipalCigna Health Insurance

ManipalCigna Health Insurance is a joint venture between Manipal Group, a leading educational and healthcare organisation, and Cigna Corporation, a global health services provider. The company offers various health insurance plans for individuals, families, and corporate groups. ManipalCigna Health Insurance provides comprehensive health insurance plans with significant coverage and affordable premium rates. Its health insurance plans are designed to cater to the specific needs of individuals and families with varying health situations.

Services offered by ManipalCigna Health Insurance customer care

ManipalCigna Health Insurance customer care offers various services to assist its policyholders in claims processing, policy-related queries, and complaints. These services include:

Policy activation and renewal: ManipalCigna Health Insurance customer care assists policyholders with policy activation and renewal by providing them with the necessary information and guiding them through the process.

Claim processing: In the case of a hospitalisation or medical emergency, policyholders can contact ManipalCigna Health Insurance customer care for claim processing. The customer care representative will assist the policyholder with the documentation process and keep them informed of the claim status.

Cashless hospitalisation: ManipalCigna Health Insurance customer care provides its policyholders with cashless hospitalisation benefits. The policyholder can contact customer care for a pre-authorisation letter required to avail of cashless hospitalisation.

Grievance redressal: In the case of any policy-related grievances or complaints, policyholders can contact ManipalCigna Health Insurance customer care. The customer care representative will assist the policyholder with the complaint resolution process.

Details of ManipalCigna Health Insurance customer care

You can contact the ManipalCigna Health Insurance customer care through various modes of communication, including phone, email, and chat. The customer care representatives will assist policyholders 24x7 with their queries and complaints.

  • Call the ManipalCigna Health Insurance customer care number 1800-102-4462.
  • Write to the email support team of ManipalCigna Health Insurance at customercare@manipalcigna.com.
  • Policyholders can also contact ManipalCigna Health Insurance customer care through the company’s official website and social media handles.

How does ManipalCigna Health Insurance customer care help its customers?

ManipalCigna Health Insurance customer care commits to providing efficient and timely assistance to its policyholders. The customer care team comprises trained professionals who are equipped to handle policy-related queries, complaints, and claim processing. The customer care representatives will assist the policyholder in understanding the policy terms and conditions, premium payment, documentation process, and policy renewal. They will also guide the policyholders on the network hospitals, cashless hospitalisation process, and claim settlement.

Health insurance policyholders need reliable customer care service to help them navigate the complex process of claim processing, policy renewal, and grievance redressal. ManipalCigna Health Insurance customer care provides a comprehensive range of services to assist its policyholders in times of need.

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*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, The New India Assurance Company Limited, Cholamandalam MS General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third-party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

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