What is an Empanelled Hospital? – All You Need To Know

Explore the meaning, benefits and list of empanelled hospitals in India, providing quality healthcare facilities.
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3 min
12-December-2024

In recent times, healthcare costs have been rising rapidly, and it is essential to have a reliable health insurance policy to cover medical expenses during emergencies. While the coverage of a health insurance policy provides financial assistance, it is equally important to choose the right healthcare facility. Empanelled hospitals are one such healthcare facility where patients can avail cashless treatments.

In this article, we will explore the meaning of empanelled hospitals, their significance in healthcare, and how to identify them for cashless claims.

Understanding empanelled hospitals: An overview

Empanelled hospitals are healthcare facilities that are enlisted by an insurance company or a government organisation to provide cashless medical treatments to the policyholders or beneficiaries. The hospital administration is required to meet certain standards in terms of infrastructure, facilities, and quality of services. The empanelment process is done after a thorough verification of the credentials and compliance with the norms of the regulatory authority.

Meaning of empanelled hospitals in healthcare

Empanelled Hospitals provide cashless medical treatment services to the policyholders or beneficiaries, which means that the insurance company or the government organisation directly pays the hospital bills. This saves the patient from having to make the upfront payment and then claiming the amount later. The empanelment process ensures that the hospital meets certain quality standards, thus providing a sense of assurance and credibility to the policyholders.

Empanelled hospitals also serve as vital components of various healthcare programs, such as the Central Government Health Scheme (CGHS) and the Ex-Servicemen Contributory Health Scheme (ECHS). These hospitals offer a wide range of medical services, including consultations, diagnostics, surgeries, and treatments, to eligible beneficiaries at pre-negotiated rates.

How to check if a hospital is empanelled with the insurer for cashless claims?

To determine if a hospital is empanelled with your insurer for cashless claims, you can follow these steps:

Step 1: Visit the official website of your insurance provider or the relevant government scheme (e.g., CGHS or ECHS).

Step 2: Navigate to the section that lists empanelled hospitals or network providers.

Step 3: Enter your location or search criteria to find empanelled hospitals near you.

Step 4: Verify if the hospital you intend to visit is listed as an empanelled facility.

Key considerations when choosing an empanelled hospital

When selecting an empanelled hospital for your healthcare needs, consider the following factors:

  • Reputation and accreditation: Choose hospitals with a good reputation for quality care and accreditation from recognised bodies.
  • Specialty services: Ensure that the hospital offers the medical specialties and services you may require, such as cardiology, orthopedics, or oncology.
  • Accessibility: Opt for hospitals that are conveniently located and easily accessible from your residence or workplace.
  • Cost and coverage: Understand the coverage provided by your insurance plan and confirm that the hospital's services are covered under your policy.

List of empanelled hospitals

You can choose from various health insurance plans that are available on the Bajaj Finance Insurance Mall. These plans are available in partnership with leading insurance providers. Given below is a list of number of empanelled hospitals for a few leading insurance providers in the country:

Insurance provider

Number of empanelled hospitals

ACKO

14,300+ network hospitals

Aditya Birla Health Insurance

11,000+ network hospitals

Niva Bupa Health Insurance

10,000+ network hospitals

ManipalCigna Health Insurance

7,500+ network hospitals

Care Health Insurance

9,400+ network hospitals


Empanelled hospitals play a vital role in ensuring access to quality healthcare services for individuals covered under government healthcare schemes and insurance policies. By understanding the concept of empanelled hospitals and knowing how to identify them for cashless claims, individuals can make informed decisions about their healthcare needs and choose the most suitable healthcare provider for their requirements.

Frequently asked questions

What are the benefits of choosing an empanelled hospital over non-empanelled ones?

Choosing an empanelled hospital offers cost-effective treatment, cashless facilities, adherence to quality standards, and a wide network of specialties. It ensures seamless healthcare experiences and financial security for patients covered under insurance schemes.

How does a hospital become empanelled under CGHS?

A hospital becomes empanelled under the Central Government Health Scheme (CGHS) by fulfilling specific criteria set by the CGHS authorities. These criteria typically include infrastructure standards, availability of essential facilities, quality of medical care, and willingness to provide services at CGHS-approved rates. Hospitals interested in empanelment submit applications to the CGHS, which are then evaluated based on these criteria. Once approved, the hospital becomes empanelled and can provide healthcare services to CGHS beneficiaries.

Are all treatments covered in empanelled hospitals under CGHS?

Not all treatments may be covered in empanelled hospitals under CGHS. Coverage depends on the specific CGHS scheme and policies. Generally, essential medical services are covered, but certain specialized or elective treatments may require additional approval or payment.

Can individuals choose any empanelled hospital for their medical needs, or are there restrictions?

Individuals typically have the flexibility to choose from a list of empanelled hospitals for their medical needs. However, specific restrictions or limitations may apply depending on the healthcare requirement, policy terms, and coverage provided.

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