Bike Insurance Claim Process

Check the bike theft and bike accident claims process in detail. Read about the documents required and things to avoid while raising a claim.
Bike Insurance Claim Process
3 mins
8-November-2023

Bike insurance claim process in India

A bike is a valuable asset that provides convenience and eases transportation in heavily populated Indian cities. However, bike accidents and thefts are becoming increasingly common, making it necessary to have adequate bike insurance coverage. In India, it is mandatory to have at least a third-party bike insurance policy for any two-wheeler. In this article, we will delve into the insurance claim process for bike accidents and thefts in India. We will discuss how to claim insurance for bike theft, what to do if your stolen bike is recovered, the consequences of not having a bike theft insurance plan, and the importance of comprehensive bike insurance policies.

Bike theft insurance

Bike theft is a widespread problem in India, and it can be disheartening to realise that your prized possession has been stolen. That's where bike theft insurance comes into play. Bike theft insurance is an add-on cover that can be included with a comprehensive two-wheeler insurance policy. It provides coverage against financial losses arising from the theft of your bike.

How to claim insurance for bike theft

The insurance claim process for bike theft can be a little complicated; however, having all the necessary information and documentation on hand can help make the process smooth and hassle-free. Here is a step-by-step guide on how to claim insurance for bike theft:

File an FIR with the police

The very first thing that you need to do after your bike gets stolen is to file an FIR with the nearest police station. You will need to provide the details of your bike, such as the make and model, registration number, and chassis number. The FIR report is a critical document you will need to file a bike theft insurance claim.

Inform your insurance provider

After filing the FIR, inform your insurance provider of the theft immediately. You will need to provide them with a copy of the FIR and the necessary documents such as policy documents, registration certificate, and ID proof.

Surveyor assessment

After your insurance provider is informed of the theft, the company will assign a surveyor who will visit the theft site and assess the situation. Make sure to provide the surveyor with all necessary documents, including the policy document, registration certificate, and ID proof.

Claim approval

If the insurance company approves the claim, they will inform you of the claim amount. The amount will depend on the Insured Declared Value (IDV) of your bike. The IDV is the maximum amount that the insurance company will pay, and it depends on the bike's age, make, and model.

Claim settlement

Upon approval, the insurance company will send a settlement amount to your bank account. Claim settlement can take anywhere between 7 to 15 days, depending on the insurance company.

Documents required for filing a bike theft insurance claim

To file an insurance claim for theft, you will need to provide the following documents:

  • FIR report
  • Policy documents
  • Registration certificate
  • ID proof
  • KYC documents (if applicable)
  • Original keys and RC book

If the insurance company approves the claim, they will inform you of the claim amount. The amount will depend on the Insured Declared Value (IDV) of your bike. The IDV is the maximum amount that the insurance company will pay, and it depends on the bike's age, make, and model. Once you receive the claim amount, you can use it to purchase a new bike or repair the damaged one if it is recovered.

What if your stolen two-wheeler is recovered?

If your stolen bike is recovered, inform the police and your insurance provider immediately. You will need to provide proof of ownership, such as the bike's registration certificate and ID proof, and the insurance documents to the police and the insurance company. Once the bike is recovered, you can claim insurance for the damages incurred during the theft and recovery process. The insurance company will assign a surveyor to assess the bike's condition and provide the claim amount accordingly.

Consequences of not having a bike theft insurance plan

Not having a bike theft insurance plan can result in significant financial losses in the event of theft. Without insurance, you will have to bear the entire cost of the bike's replacement or repairs yourself. This can be a significant burden, and it can affect your financial stability. Moreover, you may also have to incur legal fees and fines if your bike is involved in any criminal activity after being stolen. Additionally, some insurance companies may not provide you with coverage for bike theft if you don't have a bike theft insurance plan.

How does comprehensive bike insurance help in tackling bike theft

Comprehensive bike insurance is an insurance policy that provides coverage against damages arising from a range of incidents, including accidents, theft, natural disasters, and more. It provides sufficient coverage to the insured in terms of the bike's value and also covers third-party liability. In addition, if the policyholder has opted for a bike theft insurance plan, the policy will cover the financial losses incurred due to the theft.

Comprehensive bike insurance can help in tackling bike theft in the following ways:

Financial protection: Comprehensive bike insurance offers financial protection against theft by providing coverage for the bike's market value. It allows the policyholder to claim the cost of the bike's replacement or repair in case of theft.

Peace of mind: With comprehensive insurance coverage, the policyholder can have peace of mind, knowing that their bike is protected against a range of eventualities, including theft.

Legal compliance: As per the Motor Vehicles Act in India, it is mandatory to have at least a third-party insurance policy for any two-wheeler. Having comprehensive bike insurance ensures legal compliance and protects the policyholder from fines and legal fees.

Effective risk management: Comprehensive bike insurance is the most effective way to manage risks related to theft as it provides protection against loss or damage due to theft.

Bike theft has become a widespread problem in India, and it is necessary to have adequate insurance coverage to protect yourself from financial losses. Bike theft insurance is an add-on cover that can be included with a comprehensive two-wheeler insurance policy. If your bike is stolen, it is important to file an FIR and inform your insurance provider immediately to start the insurance claim process for bike theft. Comprehensive bike insurance is the most effective way to tackle bike theft as it offers financial protection, peace of mind, legal compliance, and effective risk management.

Bike accident insurance claim process

A bike accident can be a traumatizing experience, leading to physical, emotional, and financial hardship. In India, it is mandatory for bike owners to have at least third-party insurance coverage for their two-wheeler. Such insurance comes in handy when accidents occur, providing financial coverage for damages caused. In this article, we will focus on the insurance claim process for bike accidents. We will look at the essential steps to file an insurance claim, the documents required, and the common mistakes to avoid during the process.

How to file a bike accident insurance claim

The insurance claim process for bike accidents can be straightforward and hassle-free if you have all the necessary information and documentation. Here are the essential steps to file an insurance claim for a bike accident:

Inform the insurance provider

The first thing you need to do after a bike accident is to inform your insurance provider about the accident. Insurance companies typically provide a helpline number that is operational around the clock. Inform the company of the accident and provide them with a brief description of what occurred.

Lodge a police complaint

After informing the insurance company, lodge an accident report with the nearest police station. You will need to provide the details of the accident and the names and addresses of the parties involved. The accident report is an important document you will need when filing an insurance claim for a bike accident.

Surveyor assessment

After informing your insurance provider and lodging a police complaint, the company will assign a surveyor to assess the damages and prepare a report. The surveyor will inspect the bike and assess the extent of the damages caused in the accident.

Repair or replace the bike

Based on the surveyor report, you may need to get your bike repaired or replaced. After getting an estimate of the repairs, the estimate will be shared with the surveyor, who will assess it, and recommend the final claim amount to the insurer for approval. If approved, you can proceed with the repairs or purchase a new bike with the approved settlement.

Common mistakes to avoid when filing a bike accident insurance claim

Filing an insurance claim for bike accidents can be a complex process. Here are some common mistakes to avoid to ensure a hassle-free claim process:

Delay in seeking medical attention

If you or someone involved in the accident suffers an injury, seek medical attention immediately. Delayed medical attention can complicate the claims process.

Not documenting the accident scene

Make sure to take pictures of the accident scene, damages to the bike, and injuries sustained. This documentation can be useful for the surveyor to assess the damages accurately.

Not informing the insurance provider

Not informing your insurance provider of the accident can result in claim rejection or delays.

Compromising on quality of repairs and maintenance

It is essential to get your bike repaired or replaced at authorized service centres. If not, the insurer has the right to reject the claim.

Not providing accurate information

Provide correct and accurate information when filing an insurance claim for a bike accident. Any discrepancy can result in a delay or rejection of the claim.

Documents required to file a bike accident insurance claim

To file an insurance claim for a bike accident, you need to provide the following documents:

  • Copy of the insurance policy
  • Driving license
  • Registration certificate of the bike
  • Police report
  • FIR (if required)
  • Estimate for repair or replacement

The insurance claim process for bike accidents can be complicated, but it is essential to ensure that your claim is settled promptly and accurately. Always inform your insurance provider immediately after a bike accident and lodge an accident report with the police. Avoid common mistakes when filing an insurance claim, such as compromising on quality of repairs and maintenance, not providing accurate information, and delaying seeking medical attention. Lastly, make sure to provide all necessary documents when filing an insurance claim for a bike accident, such as copies of the insurance policy, driving license, registration certificate of the bike, police report, FIR (if required), and an estimate for repair or replacement.

Disclaimer

*T&C Apply - Bajaj Finance Limited (‘BFL’) is a registered corporate agent of third party insurance products of Bajaj Allianz Life Insurance Company Limited, HDFC Life Insurance Company Limited, Future Generali Life Insurance Company Limited, Bajaj Allianz General Insurance Company Limited, SBI General Insurance Company Limited, ACKO General Insurance Limited, ICICI Lombard General Insurance Company Limited, HDFC ERGO General Insurance Company Limited, Tata AIG General Insurance Company Limited, Niva Bupa Health Insurance Company Limited , Aditya Birla Health Insurance Company Limited, Manipal Cigna Health Insurance Company Limited and Care Health Insurance Company Limited under the IRDAI composite CA registration number CA0101. Please note that, BFL does not underwrite the risk or act as an insurer. Your purchase of an insurance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any insurance product. Any decision to purchase insurance product is solely at your own risk and responsibility and BFL shall not be liable for any loss or damage that any person may suffer, whether directly or indirectly. Please refer insurer's website for Policy Wordings. For more details on risk factors, terms and conditions and exclusions please read the product sales brochure carefully before concluding a sale. Tax benefits applicable if any, will be as per the prevailing tax laws. Tax laws are subject to change. Tax laws are subject to change. BFL does NOT provide Tax/ Investment advisory services. Please consult your advisors before proceeding to purchase an insurance product. Visitors are hereby informed that their information submitted on the website may also be shared with insurers. BFL is also a distributor of other third party products from Assistance Services providers such as CPP Assistance Services Pvt. Ltd., Bajaj Finserv Health Ltd. etc. All product information such as premium, benefits, exclusions, sum insured, value added services, etc. are authentic and solely based on the information received from the respective insurance company or the respective Assistance service provider company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/ loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.

T&C Apply. *Premium indicated is exclusive of taxes for third party coverage of two-wheeler up to 75 CC. Premium may vary based on the specification of the vehicle.