Bajaj Allianz General Insurance Customer Care | Contact Details

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Bajaj Allianz customer care number
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3 min
27-February-2025

Bajaj Allianz is a leading name in the Indian insurance industry, providing a range of comprehensive insurance products to individuals, businesses, and institutions alike. As a customer, you might have some queries or grievances concerning your insurance policy or claims. For example, understanding the claim process of the car insurance policy availed from the company. In such cases, you can contact Bajaj Allianz customer care number for the necessary assistance.

Bajaj Allianz General Insurance customer care number

Bajaj Allianz customer care details

Contact details

Toll-free contact number

1800-209-7073

24x7 roadside assistance

1800-103-5858

Email Id

bagichelp@bajajallianz.co.in

Missed call facility

80809 45060

SMS facility

SMS < WORRY > to 575758

WhatsApp service

Say ‘Hi’ on WhatsApp at +91-7507245858


You can stay connected with Bajaj Allianz General Insurance by installing their 'Caringly Yours' application to access multiple services like filing claims through Motor OTS and Health CDC, adding your policies, saving E-cards, and managing your policies.

Additionally, Bajaj Allianz Insurance is also present on popular social media platforms like Twitter, Facebook, and Instagram.

Pro Tip

Avail hospitalisation and treatment benefits with health insurance plans starting at just Rs. 15*/day.

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What assistance can I get from Bajaj Allianz customer care?

You can get a range of assistance from Bajaj Allianz customer care, including:

  • Policy information: You can call the customer care number and get information on the different insurance products offered by Bajaj Allianz, their features, benefits, coverage, premiums, etc.
  • Policy purchase: If you wish to buy a new insurance policy from Bajaj Allianz, you can get assistance from the customer care team on the application process, required documents, premium payment options, etc.
  • Policy renewal: In case your insurance policy is due for renewal, you can call the customer care number and get assistance on the renewal process, documents required, payment options, etc.
  • Claims assistance: If you need to file a claim for your insurance policy, you can contact the customer care team for guidance on the process, required documentation, claim settlement time, etc.
  • Grievance redressal: If you have any queries or grievances concerning your insurance policy or claim, you can reach out to the customer care team for resolution. They will guide you through the grievance redressal process and ensure that your concerns are addressed in a timely manner.

Bajaj Allianz grievance redressal process

If you have any grievances or complaints related to your insurance policy, you can follow the below steps for redressal:

Step 1: Contact customer care

In case of any query or complaint, the first step is to contact the Bajaj Allianz customer care number mentioned on the policy document or website. You can raise your concern to the customer care representative, and they will guide you with the further process.

Step 2: Escalation to the grievance redressal officer

If your concern is not addressed to your satisfaction, you may escalate the matter to the grievance redressal officer. You can send an email to complaints@bajajallianz.co.in or contact the customer care team to get the contact details.

Step 3: Approach Insurance Regulatory and Development Authority (IRDAI)

If you are still not satisfied with the resolution provided by the grievance redressal officer, you may approach the Insurance Regulatory and Development Authority (IRDAI) for further action. You can file a complaint on their website or send a letter to their office.

Bajaj Allianz has a dedicated customer care team that is always ready to provide the necessary assistance to its customers. You can reach out to them by calling the numbers provided for different types of insurance policies or sending an email.

Disclaimer

Bajaj Finance Ltd. (BFL) is merely a distributor of third party products from Assistance Services providers such as CPP Assistance Services Pvt Ltd, Bajaj Finserv Health Ltd.(BFHL), AWP Assistance India Pvt. Ltd. (Allianz), Doc Online Health India Pvt Ltd. etc. Issuance of the product is at sole discretion of Assistance Company or Services provider . The product and services or benefits assured under the product shall be governed by respective partner’s product T&C’s and BFL does NOT hold any responsibility for the issuance, quality, serviceability, maintenance and any claims post sale. Your purchase of an assistance product is purely on a voluntary basis after your exercise of an independent due diligence on the suitability, viability of any product. For more details on terms and conditions, inclusions and exclusions please read the product sales brochure carefully before purchase or subscription. All product information such as membership fees, benefits, exclusions, value added services, etc. are authentic and solely based on the information received from the respective value added service provider or Assistance company.

Note – While we have made all efforts and taken utmost care in gathering precise information about the products, features, benefits, etc. However, BFL cannot be held liable for any direct or indirect damage/loss. We request our customers to conduct their research about these products and refer to the respective product’s sales brochures before concluding their sale.