IndusInd Bank FASTag offers a convenient and efficient way to manage toll payments. This service ensures seamless travel by enabling automatic toll deductions without stopping. For customers, having reliable customer care support is essential. IndusInd Bank provides comprehensive customer care to address any issues related to FASTag services.

The support team assists with FASTag application, recharge, transaction history, and problem resolution. The customer care team will assist if a customer faces issues at toll plazas or needs help with account management. This overview covers various aspects of IndusInd Bank FASTag customer care. These include contact numbers, status checks, operating hours, and complaint procedures.

Now, you can recharge your FASTag online with added security and convenience on Bajaj Pay, the BBPS platform by Bajaj Finserv.

IndusInd Bank FASTag customer care numbers

Customers can reach IndusInd Bank FASTag customer care through dedicated helpline numbers.

For assistance, dial the following number:

• Customer care toll-free number: 1860-210-8887

These numbers are available for any inquiries or issues related to FASTag services.

The support team provides prompt and efficient assistance, ensuring a smooth experience for all users.

How can I check my IndusInd Bank FASTag status

To check the status of your IndusInd Bank FASTag, follow these steps:

1. Visit the IndusInd Bank FASTag portal.

2. Log in using your credentials.

3. Navigate to the ‘FASTAG STATUS’ section.

4. Enter your FASTag ID or vehicle number.

5. Click on the ‘CHECK STATUS’ button.

Your current FASTag status, balance, and transaction history will be displayed on the screen.

Regularly checking your FASTag status helps ensure uninterrupted travel and timely recharges.

Operating hours of IndusInd Bank FASTag customer care

The operating hours for IndusInd Bank FASTag customer care are designed to provide maximum support to users. The customer care team is available during the following hours:

• Monday to Saturday: 8:00 AM to 8:00 PM

• Sundays and public holidays: 9:00 AM to 5:00 PM

These hours ensure that customers can get help when they need it.

Users can access self-service options on the IndusInd Bank FASTag portal for basic inquiries and services outside these hours.

How do I raise a complaint on IndusInd Bank FASTag online

Raising a complaint online for IndusInd Bank FASTag is straightforward.

Follow these steps to submit a complaint:

1. Go to the IndusInd Bank FASTag website.

2. Log in to your FASTag account.

3. Click on the ‘CUSTOMER SUPPORT’ section.

4. Select ‘RAISE A COMPLAINT’.

5. Fill in the required details, including your FASTag ID, vehicle number, and the nature of the complaint.

6. Submit the complaint.

You will receive a complaint reference number for tracking purposes. The customer care team will address the issue and provide a resolution as soon as possible.

Conclusion

IndusInd Bank FASTag customer care provides essential support to ensure seamless toll payments and hassle-free travel. It has dedicated helpline numbers, convenient online status checks and defined operating hours. It also has a straightforward complaint resolution process, and customers can rely on efficient service.

Keeping contact information handy and accessing customer support can significantly enhance the FASTag experience. The IndusInd Bank FASTag customer care team is always ready to assist with any issues or inquiries.