Learn more about Indian Bank FASTag customer care. This article provides a simple guide to Indian Bank FASTag contact numbers, email support, and operating hours.
Indian Bank FASTag Customer Care
The FASTag service provided by Indian Bank offers a convenient and efficient way to electronically pay tolls at various toll plazas across the country. Whether you travel frequently or occasionally, possessing a FASTag ensures seamless passage through toll booths without the need for cash transactions. This article aims to delve into essential details about Indian Bank FASTag customer support, including contact phone numbers, email assistance, and operational hours.
Now, recharging the Indian Bank FASTag is easier than ever with the Bajaj Finserv BBPS Platform. The Bajaj Finserv BBPS Platform simplifies the Indian Bank FASTag recharge process and offers several advantages. Some prominent advantages are:
- Enhanced security: The BBPS platform ensures encrypted and secure payment gateways, safeguarding your sensitive information during the process.
- Instant receipts: With BBPS, you receive instant payment confirmation and digital receipts, helping you keep track of your payments effortlessly.
- Multiple payment options: The BBPS platform offers a choice of payment options including net banking, credit/debit cards, and UPI.
Indian Bank FASTag customer care numbers
For any inquiries, issues, or assistance regarding your Indian Bank FASTag, you can easily connect with the customer care team. Here are the contact details:
You can reach Indian Bank FASTag Customer Care by dialing 1800 425 00 000 from any network. Expert representatives are accessible round-the-clock to aid you with balance inquiries, transaction queries, recharges, and other concerns.
Indian Bank FASTag email Support
In addition to phone support, Indian Bank provides email support for FASTag-related inquiries.
If you prefer written communication, you can drop an email to: fastag@indianbank.co.in.
Feel free to reach out with any questions or concerns, and the customer care team will promptly address your queries.
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Operating hours of Indian Bank FASTag customer care
Indian Bank understands that issues can arise at any time, especially during travel.
That is why their customer care services are available from 24 hours a day, 7 days a week.
Whether it is early morning or late at night, you can call the toll-free number or send an email for assistance.
Information on availability during holidays or special occasions
Indian Bank FASTag customer care remains operational even during holidays and special occasions.
Whether it is a festival, national holiday, or any other significant event, you can rely on their support.
So, whether you are planning a road trip during Diwali or travelling on New Year’s Eve, rest assured that Indian Bank’s customer care team is there to assist you.
Recharge and Pay Bills
Frequently asked questions
If you encounter any issues with your Indian Bank FASTag, you can raise a complaint by calling the Indian Bank FASTag Customer Care at 1800 425 00 000. They will assist you in resolving the problem. Additionally, you can report incorrect deductions to the customer care helpline, and they will investigate and rectify any errors.
If you need a refund for an incorrect FASTag transaction, the new AI-enabled FASTag management system will automatically detect wrong transactions and generate refunds within 3-7 days.
Indian Bank Payments Bank charges a one-time fee of Rs. 100 (inclusive of GST) for FASTag. Additionally, there is a refundable security deposit based on your vehicle type. You can find detailed fees and charges on the Indian Bank website.
If your Indian Bank FASTag is lost or damaged, call the Customer Care at 1800 425 00 000 for a replacement. The new tag issued will be linked to your old tag account, and the relevant balance amount will be transferred to the new tag.
- Check balance: Ensure sufficient balance in your FASTag account.
- Inspect FASTag: Verify if it is properly affixed and functional.
- Contact customer care: Reach out to 1800 425 00 000 for assistance.
Violating FASTag rules or misuse can result in penalties, including fines imposed by the authorities. It is essential to adhere to the guidelines to avoid any penalties.
