Indane Gas is one of India’s largest LPG (liquefied petroleum gas) distributors, providing clean and efficient cooking gas to millions of households. Owned by Indian Oil Corporation, Indane has become a reliable name in the ‘UTILITY’ sector. It ensures that consumers across urban and rural areas have access to safe and affordable LPG. With over 14 crore customers, Indane has streamlined the process of availing gas connections, making it easy to get one with minimal effort.

In this article we will talk in detail about the process and documents required to get a new Indane Gas connection. We will also discuss how you can do your piped-gas bill payment online easily via Bajaj Pay.

Step to register for Indane Gas connection online

Registering for a Indane Gas connection online is easy and can be done in a few steps:

1. Visit the official Indane Gas website

2. Click on the “NEW CONNECTION” option on the homepage.

3. You will be redirected to the registration page where you need to fill in your details.

4. Provide your name, address, email ID, and contact number in the specified fields.

5. Upload a scanned copy of your proof of identity and proof of address.

6. Submit the application form online and await the confirmation.

7. Once the application is approved, you will receive an SMS or email confirmation.

8. Make the payment online for the gas cylinder deposit and other charges.

9. The Indane distributor in your area will contact you to schedule the delivery of the cylinder and other equipment.

10. After receiving the gas cylinder and equipment, a company technician may visit your home for an installation and safety demonstration.

Documents required for Indane Gas new connection

When applying for a new Indane Gas connection, the following documents are required:

• Proof of identity: Aadhaar card, voter ID, driving licence, or passport.
• Passport-sized photograph: Recent photo required for the application form.
• Declaration form: This form confirms that the applicant does not hold an existing LPG connection with another provider.

Transferring your Indane Gas connection

If you are moving to a new location, transferring your Indane Gas connection is straightforward. Here is how to do it:

Approach your current Indane Gas distributor and inform them about the transfer.

Submit a transfer application form along with proof of your new address.

The distributor will issue a Transfer Termination Voucher (TTV).

Once you receive the TTV, visit the Indane distributor at your new location and submit the document.

The new distributor will then issue a new LPG connection for your new address.

Indane Gas customer feedback or complaint system

Customers can raise complaints or provide feedback through multiple channels. The simplest way is by using the Indane Gas mobile app or visiting their website. The app allows users to register complaints related to delayed cylinder deliveries, faulty equipment, or any other service-related issues.

Customers can also dial the toll-free number ‘1800-2333-555’ to speak with the customer service team directly. Indane’s customer care operates 24/7, ensuring that all complaints are addressed promptly. For offline support, customers can visit the nearest distributor’s office to speak with a representative and resolve any concerns.

Additionally, Indane Gas has introduced an IVRS (Interactive Voice Response System), which allows customers to book refills, lodge complaints, and track their LPG delivery status.

How to make piped gas bill payment on Bajaj Finserv

1. Visit the Bajaj Finserv website on www.bajajfinserv.in

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘PIPED GAS’ option from under ‘BILLS & RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select ‘Indane Gas’ from the list of service providers

6. Enter your ‘CA NUMBER’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.