Hungama Music's customer care offers round-the-clock support to address user queries and issues promptly. Accessible through phone, email, and the app, their dedicated team ensures seamless assistance.

Hungama Music Customer Care

  • Hungama Music is a leading digital music streaming and entertainment platform in India. Launched in 2007, it has become one of the most famous music apps in the country. It offers users access to a vast Hindi, regional, and international music library. The platform has grown substantially, with its user base reaching over 150 million as of 2021.

    Hungama Music's success can be attributed to its continuous efforts to enhance the user experience. And expand its content library and adapt to the evolving digital landscape.

    As the demand for digital music continues to rise in India, Hungama Music remains well-positioned to capitalise on this trend. It can solidify its position as a leading player in the country's music streaming ecosystem.

    Introduction to Hungama Music customer care

    Hungama Music is a popular digital music streaming platform in India that offers a vast library of Hindi, regional, and international songs. To provide customer support, Hungama Music has a dedicated customer care team that can be reached via email at support@hungama.com.

    The team is available Monday through Saturday, 9 AM to 9 PM IST. It assists users with queries or issues about their Hungama Music subscriptions or accounts.


    Ways to contact Hungama Music customer care

    Hungama Music is a leading digital music streaming platform in India. It offers various channels through which customers can contact their customer care team.

    Customers can email the support team at support@hungama.com with any queries or issues. The customer care team can assist users from Monday to Saturday, 9 AM to 9 PM IST. Additionally, Hungama Music has a dedicated customer support section on its website.

    Here, users can find information on common troubleshooting steps and submit feedback. Meanwhile, Hungama Music needs a dedicated customer care phone number. Users can reach out through the in-app chat feature or the contact form on the website for prompt assistance from the customer support team.

    Toll-free number

    Hungama Music needs to provide a dedicated toll-free number for customer support.

    Email address

    You can reach out to the customer care team via email at support@hungama.com. They respond from Monday to Saturday, 9 AM to 9 PM IST.

    Live chat

    Hungama Music does not offer a live chat feature for direct customer support.

    Social media

    You can connect with Hungama Music through its social media platforms, Facebook, Twitter, YouTube, and Instagram.

    Reason to contact Hungama Music customer care

    Customers may need to contact Hungama Music's customer care for various reasons. These could include issues with their subscription, such as problems with payment or activation. Users may also inquire about specific songs or content availability or provide feedback on the platform's features and performance. Additionally, customers may need assistance with technical troubleshooting, such as resolving playback issues or account-related problems. The Hungama Music customer care team is available to address these concerns and ensure a seamless user experience for all its customers.

    Subscription issues

    Customers may need to contact Hungama Music's customer care for problems with their active subscription. Issues can be failed subscription payments, incorrect billing, or difficulties in renewing their plan.

    Technical problems

    Users may contact the customer care team for assistance with technical issues like app crashes, login problems, or difficulties accessing the platform's features.

    Account-related queries

    Customers may have questions about their accounts, such as updating personal information, managing payment methods, or inquiring about subscription history and usage data.

    Content inquiries

    Users may contact customer care to ask about the availability of specific songs, albums, or artists on the Hungama Music platform or to provide feedback on the content library.

    Bajaj Pay platform offers a convenient and secure platform for users to complete their subscription bill payments. With Bajaj Pay, users can easily access the biller, enter their subscriber details, and choose a payment method. This includes credit card, debit card, net banking, or UPI. This service ensures a seamless and hassle-free payment experience, allowing users to manage their bills efficiently. It also allows them to stay updated on their payment status.

    The Bajaj Pay platform is a holistic ecosystem that has streamlined online transactions while ensuring the reliability and safety of payments. Using the Bajaj Pay facility on Bajaj Finserv, you can pay your monthly bills quickly and conveniently.

    Conclusion

    In conclusion, Hungama Music's customer care provides exceptional support to its users, ensuring a seamless healthcare experience. With 24/7 availability, the customer care team is equipped to handle inquiries related to appointments, insurance claims, and medical consultations.

    Users can reach out via the app, email, or phone, receiving prompt and efficient assistance. Hungama Music's commitment to excellent customer service enhances user satisfaction and trust, making it a reliable partner in managing healthcare needs. The knowledgeable and empathetic support staff ensures that users can access the best possible care and services.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.
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Frequently asked questions

Does Hungama Music customer care offer WhatsApp support?
Hungama Music does not currently offer WhatsApp support for its customer care services. However, a toll-free number, email, live chat, and social media platforms like Facebook and Twitter can be used to contact Hungama Music customer care.

How do I update my contact information with Hungama Music customer care?
To update your contact information with Hungama Music customer care. You can send an email to info@hungamamusic.com with your updated details. The customer care team can assist you with account-related queries from 8 AM to 10 PM. You can also contact them through the in-app chat feature on the Hungama Music website.

What happens if I miss the due date for my Hungama Music bill?
In case you still need to pay the due date for your Hungama Music subscription payment on Bajaj Finserv. Your subscription may be temporarily suspended until the payment is made. To avoid interruption in service, paying your Hungama Music bill on time is recommended using the convenient online payment options provided by Bajaj Finserv.

What are Hungama Music's working hours for customer care?
Hungama Music's customer care team assists customers from 8 AM to 10 PM. During these operating hours, customers can reach out to the customer care team through various channels. These include the toll-free number, email, in-app chat, and social media platforms.

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