HP Gas is one of India's leading LPG suppliers, ensuring safe and reliable cooking gas delivery to millions of households. Managed by Hindustan Petroleum Corporation Limited (HPCL), HP Gas has earned a strong reputation for its seamless service and extensive reach. The company offers convenient options to order and refill gas cylinders, making it easier for users to access LPG without hassle.

In this article we will talk in detail about the process and documents required to get a new HP Gas connection. We will also discuss how you can do your piped-gas bill payment online easily via Bajaj Pay.

Step to register for HP Gas connection online

Registering for a HP Gas connection online is easy and can be done in a few steps:

1. Visit the HP Gas website: Start by going to the official HP Gas website. There is an option to ‘REGISTER FOR A NEW CONNECTION’.

2. Fill out the application form: Provide details such as your name, contact number, and residential address. Ensure the information is accurate to avoid delays in approval.

3. Submit the documents: Upload copies of the required documents (see the next section for details).

4. Verification and approval: After submitting the form, HP Gas will verify the details. Once verified, you will receive an approval notification.

5. Receive the gas kit: On approval, you will get the gas cylinder, regulator, and safety accessories, along with a demonstration of proper usage.

Documents required for HP Gas new connection

When applying for a new HP Gas connection, the following documents are required:

• Proof of identity: Aadhaar card, voter ID, driving licence, or passport.
• Passport-sized photograph: Recent photo required for the application form.
• Declaration form: This form confirms that the applicant does not hold an existing LPG connection with another provider.

Transferring your HP Gas connection

If you are moving to a new location, transferring your HP Gas connection is straightforward. Here is how to do it:

1. Submit a transfer request: Visit the current distributor and submit a transfer request. Provide your customer ID, proof of identity, and address.

2. Obtain a termination voucher: After your request is processed, you will receive a termination voucher from your current distributor.

3. Locate a new distributor: Once you move to the new location, contact the nearest HP Gas distributor with the termination voucher.

4. Complete re-registration: The new distributor will complete the registration process and issue a new cylinder to your new address.

HP Gas customer feedback or complaint system

HP Gas provides a dedicated system for customers to submit feedback or raise complaints. Customers can report issues regarding gas supply, delivery delays, or faulty equipment through various channels, including the HP Gas website, customer care number, or by visiting the distributor in person.

The company ensures that complaints are handled swiftly, aiming to resolve them within a stipulated period. Customers can also track their complaints online using their registered mobile number or customer ID. HP Gas prioritises customer satisfaction and has a responsive feedback mechanism to ensure high service quality.

How to make piped gas bill payment on Bajaj Finserv

1. Visit the Bajaj Finserv website on www.bajajfinserv.in

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

3. Select the ‘PIPED GAS’ option from under ‘BILLS & RECHARGES’

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select ‘HP GAS’ from the list of service providers

6. Enter your ‘CA NUMBER’ and click on ‘FETCH YOUR BILL’

7. Verify the bill amount and click on ‘PAY NOW’

8. Pay using the multiple payment methods available such as UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

Post the transaction you will be receiving a confirmation to intimate about successful payment.