How to stop promotional calls from Bajaj Finance

Learn about the process of registering for the do not call (DNC) service offered by Bajaj Finance.
How to stop promotional calls from Bajaj Finance
5 min read
28 August 2023

Bajaj Finance offers a host of financial products such as loans, cards, and deposits through its digital channels – web and app and the branches. However, for the ease and convenience of our customers, we also provide the facility of promotional calls.

With this facility, our representative will connect with you on your mobile number and gives details about our products. Our representative will also inform you about any pre-approved offer you may have on our loans and card products.

With this facility, we ensure that customers get easy access to Bajaj Finserv services and products without any branch visits. However, our endeavour is to provide you with our latest offerings, but if you don’t wish to receive promotional calls, you can register for DNC.

How to register for the do not call service from Bajaj Finance?

You can register for the DNC service from Bajaj Finance by following these simple steps.

  • Click on the ‘Register for DNC’ option below to visit My Account – Bajaj Finance customer portal.
  • Enter your registered mobile number and the OTP to sign-in.
  • If you’re an existing customer, you’ll be asked to verify your details by entering your date of birth.
  • Check your details and click on the ‘Register’ option.
  • Read the disclaimer and click on ‘Confirm’ to proceed.

Register for DNC

Your request for do not call services will be raised and a request number will be generated. It takes us 48 business hours to block your number from our promotional calls service.

Please note that once you register your mobile number for Bajaj Finserv DNC services, you won’t be able to de-register it. Also, once registered for our DNC services, you won’t be able to avail of any new loans or cards from Bajaj Finance. However, if you are our existing customer, you’ll continue to receive the transactional, services, and EMI-related calls. Your mobile number will be excluded only from our marketing/ promotional list.

You can also use our app to register for our do not call service. Visit Play Store/ App Store to download the Bajaj Finserv app today.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Frequently asked questions

How to stop loan calls?

To stop loan calls, you can register your number with the National Do Not Call (NDNC) registry. Alternatively, you may directly request the lender, like Bajaj Finance, to place your number on their internal "Do Not Call" list.

What happens after registering for Bajaj Finance's do-not-call service?

After registering for Bajaj Finance's do-not-call service, your number is added to their internal list, significantly reducing or stopping promotional calls and messages.

Why is Bajaj Finance calling?

Bajaj Finance may call for various reasons, such as offering new loan products, verifying your application details, or providing updates on your existing accounts and services.