Restarting a Netflix account is straightforward and user-friendly. Whether you have paused your subscription for financial reasons or a lack of time, reactivating your account allows you to enjoy your favourite content again. Netflix retains your account details for 10 months after cancellation, making it easy to pick up where you left off. With simple steps to log in, update payment methods, and choose plans, Netflix ensures a hassle-free experience.

Steps to restart Netflix after account cancellation

Follow these simple steps to restart your Netflix account after cancellation:

• Log into your account: Visit the Netflix website or app and enter your credentials.
• Look for the restart option: If inactive, a ‘Restart Membership’ prompt will appear after logging in.
• Access account settings: If no prompt appears, go to the ‘Account’ section.
• Select restart membership: Click ‘Restart Membership’ or ‘Manage Membership’.
• Confirm payment method: Update or verify your payment information.
• Complete reactivation: Follow on-screen instructions to finalise the process.

Updating payment information for account reactivation

To ensure smooth reactivation, update your payment information if necessary. Follow these steps:

• Sign in: Log into your Netflix account.
• Access account settings: Click your profile icon and select "Account."
• Manage payment methods: Find the payment section and click "Manage Payment Method."
• Update information: Add new card details or choose an alternative payment method.
• Save changes: Confirm updates to avoid billing issues.

For an easy way to manage subscription payments, visit subscription bill payments.

Troubleshooting when unable to restart Netflix account

If you face challenges restarting your Netflix account, try these steps:

• Check account status: Verify whether your account is active or cancelled.
• Sign out and back in: Logging out and in can refresh your account.
• Clear cache and cookies: If using a browser, clear cache and cookies to resolve loading issues.
• Use a different device or browser: Access Netflix from another device or browser.
• Contact customer support: If problems persist, contact Netflix support for assistance.

What happens to your Netflix plan after restarting

When you restart your Netflix account:

• Billing date adjustment: Your billing date changes to the day of reactivation.
• Plan retention: Your previous plan remains unless you choose a new one.
• Content access: You immediately regain access to content under your selected plan.

Reactivating an account cancelled over 10 months ago

If your account has been inactive for over 10 months, reactivating is still possible, though saved settings may not be available. Log in and follow the reactivation process.

Restarting Netflix with a new email or payment method

• Create a new account: Use a new email to start fresh with Netflix.
• Update payment method: Select a different payment option during reactivation.

Steps to pay Netflix subscription on the Bajaj Finserv website

To pay for your Netflix subscription on the Bajaj Finserv website, follow these steps:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section

3. Click on ‘VIEW MORE’ from the ‘BILLS & RECHARGES’ section and select the ‘SUBSCRIPTIONS’ option

4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

5. Select your service provider from the list and enter your personal details.

6. Choose your preferred subscription plan and click on ‘PAY NOW’

7. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet

Post the transaction you will be receiving a confirmation to intimate about successful payment.

Fee and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.