Having trouble with your Excitel router? Explore solutions for installation, security setup, and common issues to ensure optimal performance for your internet connection.

Excitel Broadband router

  • Excitel Broadband is a trusted internet service provider offering reliable, high-performance broadband routers. These routers are designed to provide fast, uninterrupted internet connections for both home and business users. With cutting-edge technology, Excitel routers enhance online experiences, whether you're streaming, gaming, or working remotely. By opting for Excitel, users enjoy an efficient network with easy setup and management.

    Additionally, customers can streamline their broadband bill payments through Bajaj Pay, offering a quick and secure payment process for all Excitel services.

    What is a router and how does it work

    A router is a crucial device that enables devices like computers, smartphones, and smart TVs to connect to the internet. It acts as the central hub of a network, directing traffic between devices and the internet. The router receives data from your internet service provider (ISP) and then transmits it wirelessly or through Ethernet cables to connected devices. This process ensures that your devices stay connected and communicate efficiently with the wider internet. The router plays a significant role in controlling data flow, assigning local IP addresses to connected devices, and managing security features such as firewalls to protect your network from cyber threats.

    A router's functionality goes beyond simply providing internet access; it optimises the network for better performance, supports multiple devices simultaneously, and often offers extra features like parental controls and device prioritisation. If you manage multiple devices in a home or office network, a router ensures smooth, uninterrupted browsing and streaming experiences for all users. Moreover, with the right router, users can ensure high-speed connectivity with minimal interruptions. To manage payments related to your broadband services, you can use Bajaj Pay for quick and secure transactions.

    Choosing the right router for your home

    When selecting a router for your home, consider the following key factors to ensure optimal performance:

    • Internet speed requirements: Match the router's capabilities with your internet plan to avoid bottlenecks.
    • Wi-Fi coverage area: Choose a router that offers good coverage for your home size, ensuring no dead zones.
    • Compatibility with devices: Ensure the router is compatible with your internet service provider and supports devices like smartphones, laptops, and smart TVs.
    • Security features: Look for routers with robust security protocols, such as WPA3 encryption, to safeguard your network.
    • Budget: Balance your needs with your budget to find a router that offers the best value for your home.

    Top features to look for in an Excitel broadband router

    When investing in an Excitel broadband router, these are the features to consider:

    • High-speed connectivity: Ensure the router supports high-speed internet, providing seamless browsing and streaming experiences.
    • Dual-band Wi-Fi: Choose a router with both 2.4 GHz and 5 GHz bands to reduce interference and boost performance.
    • Wi-Fi 6 support: Look for Wi-Fi 6 compatibility, offering faster speeds and better efficiency in crowded environments.
    • Security features: Prioritize routers with advanced security protocols such as WPA3 encryption to protect your data.
    • Parental controls: Some models include built-in parental controls, allowing you to manage and restrict internet access for children.
    • Multiple device support: Opt for a router that can efficiently handle multiple connected devices simultaneously.

    How to set up your Excitel broadband router

    Follow this step-by-step guide for easy setup of your Excitel broadband router:

    StepAction
    1Unbox and check contents: Ensure all parts, including the router, power adapter, and Ethernet cables, are present.
    2Place the router: Choose a central location to place the router, ensuring optimal coverage throughout your home or office.
    3Connect to the power source: Plug in the router to an electrical outlet using the power adapter.
    4Connect to the modem: Use the Ethernet cable to connect the router's WAN port to the modem’s Ethernet port.
    5Power on the router: Switch on the router and wait for it to boot up. The power light should turn solid once the router is ready.
    6Configure Wi-Fi settings: Access the router’s configuration page (typically 192.168.1.1) via a web browser. Set up your Wi-Fi name (SSID) and password.
    7Connect devices: Connect your devices to the Wi-Fi network using the SSID and password you've set.
    8Test the connection: Ensure all devices are successfully connected and test internet speed to confirm everything is working.


    Troubleshooting common router issues

    If you are facing issues with your Excitel router, these troubleshooting tips can help resolve common problems:

    • Slow internet speeds: Check for interference from other devices or heavy usage, and ensure you're using the correct Wi-Fi band (2.4 GHz for longer range, 5 GHz for speed).
    • Disconnected devices: Restart the router and reconnect your devices to the network. Ensure no device is exceeding your bandwidth limits.
    • Wi-Fi not available: Verify the router is powered on and connected to the modem. If not, reboot both devices.
    • Router not turning on: Check the power supply and cables. If the issue persists, try a different power outlet.
    • Weak Wi-Fi signal: Move the router to a central location, away from walls or large metal objects, to improve coverage.

    Steps to pay your broadband bill online on the Bajaj Finserv website

    Paying the broadband bill through the Bajaj Finserv website is simple. Here are the steps:

    1. Visit the Bajaj Finserv website

    2. Navigate to ‘ALL PAYMENTS’ under the ‘PAYMENTS’ section and click on it

    3. Select the ‘BROADBAND POSTPAID’ option from under ‘BILLS & RECHARGES’

    4. A pop-up will request for sign-in, enter your mobile number and click on ‘GET OTP’ to login

    5. Select your service provider from the list of broadband companies

    6. Enter your ‘CUSTOMER ID’ and click on ‘FETCH YOUR BILL’

    7. Verify the bill amount and click on ‘PAY NOW’

    8. Pay using the multiple payment methods available such as Bajaj Pay UPI, debit card, credit card, net banking, and Bajaj Pay Wallet.

    Post the transaction you will be receiving a confirmation to intimate about successful payment.

    Fee and charges

    A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (including applicable taxes). For more information on fees and charges, click here.Note: For failed transactions, the total amount, including charges except taxes, is reversed.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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