Kerala State Electricity Board (KSEB) is the main electricity provider in Kerala, India. With a vast consumer base, it offers services to both urban and rural areas across the state. KSEB plays a crucial role in ensuring uninterrupted electricity to millions of households and businesses. Its services extend to the efficient management of electricity billing and customer support. One of the key identifiers for any KSEB customer is the electricity bill consumer number.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is a KSEB consumer number

The KSEB consumer number is a unique identifier assigned to every customer by the electricity board. This number is printed on the electricity bill and helps to identify a specific account. It consists of multiple digits and varies from one consumer to another, depending on their location and type of connection (residential, commercial, etc.).

The consumer number is the most important piece of information you will need for paying bills, accessing your electricity account details, and contacting KSEB for any queries. Without this number, it becomes difficult for the board to retrieve your account information and assist with service-related issues.

Why do you need your consumer number

Having your KSEB electricity bill consumer number is crucial for several reasons. First, it is needed for paying your electricity bill either online or offline. The consumer number ensures that your payment is credited to the correct account. Without this number, processing payments could be delayed or misallocated.

Second, the consumer number helps you check your bill details, such as consumption and charges, on the KSEB website. If you ever need to lodge a complaint, the KSEB customer care team will require this number to access your account details and assist you efficiently. Lastly, the consumer number is used to track your billing history, payment status, and any ongoing or resolved issues related to your electricity connection.

Step-by-step guide to finding your consumer number

If you are unsure about where to locate your KSEB consumer number, follow these simple steps:

• Check your latest electricity bill: Your consumer number is printed at the top of the KSEB electricity bill, usually under your name and address. This is the easiest way to find it.
• Visit the KSEB website: If you have access to your online account, log in to the KSEB portal. Once logged in, your consumer number will be displayed in your account details.
• Mobile app: If you use the KSEB mobile app, open the app, go to the bill payment section, and your consumer number will be listed along with your account details.
• Customer service: You can contact KSEB customer service and provide basic information like your address. They will assist in retrieving your consumer number.

Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

Alternative methods to retrieve your consumer number

If you do not have access to your physical bill or the KSEB online portal, you can still retrieve your consumer number using these methods:

• KSEB mobile app: Download the KSEB app, log in with your account credentials, and your consumer number will be displayed.
• Call customer service: Contact the KSEB helpline and provide details such as your address, and they will help you retrieve your consumer number.

KSEB has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay KSEB electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘KSEB’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.