Kota Electricity Distribution Limited (KEDL) is responsible for managing electricity distribution in Kota, Rajasthan. It ensures uninterrupted power supply and efficient service delivery to both residential and commercial areas. KEDL operates under strict guidelines to provide reliable electricity distribution, ensuring customer satisfaction.

One key element of the electricity billing process is the consumer number. This unique identification number is assigned to each consumer by KEDL, allowing the company to track their usage and payments accurately. Understanding how to find and use your consumer number is essential for managing your electricity bill effectively.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is KEDL consumer number

Each consumer who registers for an electricity connection under KEDL receives a unique consumer number. This number is specific to the individual’s connection and helps the company keep track of electricity usage, billing, and payments. It is essential for paying bills, addressing service issues, and communicating with customer service.

Your consumer number can be found on your electricity bill, usually displayed prominently at the top or within the account details section. Having this number ready ensures that any issues or inquiries regarding your account can be resolved efficiently.

Why do you need your consumer number

The consumer number is essential for various reasons. First, it is required when making payments for your electricity bill through online platforms like Bajaj Finserv or local kiosks. Without this number, payment tracking becomes difficult, leading to possible delays or confusion.

Moreover, the consumer number is needed when contacting KEDL customer service. If you have any complaints, service requests, or need to report issues, the customer support team will require your consumer number to access your account details. Additionally, in the case of discrepancies in billing or meter readings, providing this number allows KEDL to resolve your concern quickly.

Step-by-step guide to finding your consumer number

Finding your consumer number is simple if you know where to look. Here is a quick guide to help you locate it:

• Check your physical bill: The most direct way to find your consumer number is by looking at your latest KEDL electricity bill. It is typically located at the top of the bill under the heading “Consumer Details.”
• Access your email bill: If you receive your KEDL bill via email, open the most recent one. The consumer number should be visible in the account section of the email bill attachment.
• Log into the KEDL portal: Visit the official KEDL website and log into your account. Once logged in, navigate to the “Billing Information” section, where you can find your consumer number under your account details.
• Contact customer service: If you cannot access your bill, you can contact KEDL customer support via phone or email. Provide basic account information, and they will help you retrieve your consumer number.

For more convenience in managing payments, consider using Bajaj Pay. It offers a seamless platform for efficiently handling all utility bills.

Alternative methods to retrieve your consumer number

If you do not have a copy of your electricity bill or access to the KEDL app, you can still retrieve your consumer number by following these steps:

• KEDL mobile app: Download the official KEDL mobile application from your app store. Once logged in, go to the “Account” section to find your consumer number.
• Visit a local KEDL office: If you prefer an in-person approach, visit a local KEDL customer service centre. By providing your registered mobile number or address, you can request your consumer number from the representative.

KEDL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay KEDL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘KEDL ’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.