Learn how to find your electricity board consumer number, its importance, and alternative methods to retrieve consumer number in this article.

Find JBVNL Electricity Bill Consumer Number

  • Jharkhand Bijli Vitran Nigam Limited (JBVNL) is the main electricity distribution company in the state of Jharkhand, India. It was founded in 2014 following the unbundling of the Jharkhand State Electricity Board (JSEB). The company is headquartered in Ranchi, the capital of Jharkhand. JBVNL provides electricity to both urban and rural areas across the state, focusing on reliable and efficient power distribution. Its services cater to residential, commercial, and industrial consumers. The company also plays a vital role in extending electricity access to previously underserved regions. JBVNL is committed to improving electricity infrastructure in the state and offers online services such as bill payments, new connections, and customer support. It aims to ensure that all residents of Jharkhand have access to uninterrupted and affordable electricity, contributing to the overall development of the region.

    With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. The BBPS platform on Bajaj Finserv – Bajaj Pay ensures a secure and hassle-free experience.

    Why do you need your consumer number

    The JBVNL consumer number is essential for all transactions with JBVNL. It enables the company to quickly identify your account, monitor your electricity usage, and assist with any inquiries or service-related requests. The consumer number is also required for making electricity bill payments, lodging complaints, or upgrading your service. Keeping your consumer number readily available ensures quicker service and avoids delays in addressing billing or service concerns.

    Step-by-step guide to finding your consumer number

    Finding your JBVNL consumer number is straightforward. Follow these steps:

    • Check your JBVNL electricity bill: The consumer number is usually printed at the top or front page of your bill.
    • Look for JBVNL notifications: If you receive SMS or email alerts from JBVNL, your consumer number may be included in those messages.
    • Visit the JBVNL website: Log into your JBVNL online account using your registered mobile number or email to retrieve your consumer number.
    • Contact JBVNL customer care: If you cannot access your bill, you can call JBVNL customer service with your account details, and they will provide your consumer number.
    • Use the Bajaj Finserv app: You can also access your JBVNL consumer number by logging into Bajaj Pay through the app or website and checking your bill.
    Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

    Alternative methods to retrieve your consumer number

    If you lose your physical bill or forget your consumer number, JBVNL offers alternative methods to retrieve it:

    • Aadhaar linkage: Your consumer number may be linked to your Aadhaar card, which can be verified on the JBVNL website.
    • SMS service: You can send a request via SMS to JBVNL’s customer care number, and they may respond with your consumer number.
    • Mobile app: JBVNL’s mobile application also allows users to retrieve their consumer number by logging in with their registered mobile number.
    JBVNL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

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Frequently asked questions

What is the consumer number of a JBVNL electricity bill?
A JBVNL consumer number is a unique identification number assigned to every electricity user under JBVNL. It helps the company track electricity consumption, billing, and payment details for each consumer.

How do I use my consumer number to pay my JBVNL electricity bill?
You can use your consumer number to pay your JBVNL electricity bill through various platforms, such as the Bajaj Finserv app, JBVNL’s official website, or third-party payment services. Simply enter your consumer number when prompted on the payment portal.

Can I change the consumer number of my JBVNL electricity bill?
No, JBVNL does not allow changes to the consumer number once it is assigned to a consumer. This number is unique to your account and will remain the same unless a new connection is issued.

What should I do if I forget my consumer number?
If you forget your consumer number, you can retrieve it by checking your latest JBVNL electricity bill, logging into your JBVNL account online, or contacting JBVNL customer care. You can also use the Bajaj Finserv website or app to access your consumer number.

Is my consumer number the same as my account number?
No, your consumer number is different from your account number. While both are associated with your JBVNL account, the consumer number is specifically used for billing and payment purposes, whereas the account number may be used for other administrative tasks.

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