Chhattisgarh State Power Distribution Company Limited (CSPDCL) is the electricity distribution entity in the state of Chhattisgarh, India. It was founded in 2009 following the restructuring of the Chhattisgarh State Electricity Board. The company is headquartered in Raipur, the capital of Chhattisgarh. CSPDCL provides reliable power supply to domestic, commercial, agricultural, and industrial consumers across the state. Its services include energy distribution, billing, and consumer grievance redressal. The company also focuses on improving the electricity infrastructure through modernisation and expansion of its grid network.

What is a CSPDCL consumer number

Each CSPDCL consumer is assigned a distinct consumer number, which serves as a unique identifier for their account. This number allows CSPDCL to maintain detailed records of electricity consumption, billing history, and payments for each household or business. The consumer number is usually printed at the top of your electricity bill and is required for all billing-related activities, customer support, and service requests.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

Why do you need your consumer number

The CSPDCL consumer number is vital for all interactions with CSPDCL. It ensures that your account is easily identifiable for queries, service requests, or billing issues. The consumer number is necessary when making electricity bill payments through online platforms, filing complaints, or requesting a service upgrade. Keeping your consumer number accessible helps to avoid delays when dealing with payments or resolving service issues. Without it, accessing CSPDCL's customer support or services becomes more difficult.

Step-by-step guide to finding your consumer number

Finding your CSPDCL consumer number is easy. Here are the ways you can locate it:

• Check your CSPDCL electricity bill: The consumer number is usually found at the top or front page of your CSPDCL electricity bill.
• Review CSPDCL notifications: If you receive emails or SMS updates from CSPDCL, your consumer number may be mentioned in those communications.
• Visit the CSPDCL website: You can log into your CSPDCL online account using your mobile number or email to retrieve your consumer number.
• Contact CSPDCL customer care: If you are unable to find your bill, you can call CSPDCL customer support with your account details, and they will provide your consumer number.
• Use the Bajaj Finserv app: Alternatively, you can log into Bajaj Pay via the app or website to check your CSPDCL bill and retrieve your consumer number.

Alternative methods to retrieve your consumer number

In case you lose your physical bill or forget your consumer number, CSPDCL provides alternative ways to retrieve it:

Check Aadhaar linking: CSPDCL may link your consumer number to your Aadhaar card, which can be verified on the CSPDCL website.

SMS service: You can send a request via SMS to CSPDCL’s customer care service, and they may respond with your consumer number.

Mobile app: The CSPDCL mobile app allows you to retrieve your consumer number by logging in with your registered mobile number.

CSPDCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay CSPDCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘CSPDCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.