Andhra Pradesh Eastern Power Distribution Company Limited (APEPDCL) was founded in 2000 and is headquartered in Visakhapatnam, Andhra Pradesh. It serves the eastern region of the state, including Srikakulam, Vizianagaram, Visakhapatnam, East Godavari, and West Godavari districts. The company is responsible for the distribution and retail supply of electricity in these areas. APEPDCL provides a range of services, including the installation of new connections, maintenance of existing infrastructure, and ensuring reliable power supply to homes, businesses, and industries. It also offers online bill payment services, customer grievance redressal, and energy-saving tips. The company is committed to expanding its reach, improving customer satisfaction, and adopting sustainable practices to enhance energy efficiency in the region. APEPDCL plays a crucial role in supporting the state's development by providing dependable electricity services. Consumers need to know their consumer number for managing their APEPDCL account, especially when making electricity bill payments or resolving service issues.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is a APEPDCL consumer number

Every consumer is assigned a distinct APEPDCL consumer number, which acts as a key identifier for tracking electricity usage and payment history. This number appears on the top of your electricity bill and is used for making payments, filing complaints, and other interactions with APEPDCL. The consumer number is essential for smooth and timely services.

Why do you need your consumer number

The APEPDCL consumer number is vital for all interactions with the power company. It ensures that APEPDCL can quickly identify your account and assist you with any billing or service-related issues. You will need this number when making electricity bill payments online, registering service complaints, or requesting changes to your account. By having your consumer number ready, you ensure faster and more accurate support from APEPDCL, avoiding delays in accessing customer services or processing payments.

Step-by-step guide to finding your consumer number

Finding your APEPDCL consumer number is simple. Follow these steps:

• Check your electricity bill: Your consumer number is located on the top of the front page of your bill.
• Look for APEPDCL notifications: If you receive SMS or email notifications from APEPDCL, they may include your consumer number.
• Visit the APEPDCL website: Log into your online account using your mobile number or email to retrieve your consumer number.
• Contact APEPDCL customer care: Call APEPDCL’s customer service, and they will help you find your consumer number.
• Bajaj Finserv app: Use the Bajaj Finserv app or website to access your bill and retrieve your consumer number via Bajaj Pay.

Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

Alternative methods to retrieve your consumer number

If you cannot access your physical bill or forget your consumer number, here are alternative ways to retrieve it:

• Check if your Aadhaar card is linked to your APEPDCL account.
• Request your consumer number via SMS from APEPDCL’s customer support.
• Use the APEPDCL mobile app to log in and find your consumer number with your registered mobile number.

APEPDCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay APEPDCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘APEPDCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.