Andhra Pradesh Central Power Distribution Corporation Limited (APCPDCL) is a government-owned utility company located in Andhra Pradesh, India. It was established in 2000 as part of the power sector reforms to improve the efficiency of electricity distribution in the state. Headquartered in Vijayawada, APCPDCL is responsible for distributing electricity to several districts in the central region of Andhra Pradesh, including Guntur, Krishna, and Prakasam.

Consumers in these regions receive a unique identifier known as the APCPDCL consumer number, which is crucial for managing billing activities like electricity bill payment, complaint registration, and account inquiries. Every APCPDCL consumer must know their consumer number to handle any electricity service-related activities effectively.

With the use of the consumer number, you can pay monthly electricity bill on Bajaj Finserv with ease. Bajaj Pay - the BBPS platform on Bajaj Finserv ensures a secure and hassle-free experience.

What is a APCPDCL consumer number

APCPDCL assigns a unique consumer number to every account holder. It helps APCPDCL maintain accurate records of electricity consumption, billing history, and payments. You can find your APCPDCL consumer number on the top of your electricity bill. The number is essential for resolving service issues and making payments efficiently.

Why do you need your consumer number

Your APCPDCL consumer number is essential for seamless interactions with the power board. It ensures that APCPDCL can easily identify your account, track your electricity usage, and respond to any queries. You will need your consumer number when making electricity bill payments online, registering complaints, or requesting a service change. Additionally, having this number helps avoid account confusion and ensures smooth service. Missing your consumer number can delay bill settlements or prevent accessing customer support for resolving issues.

Step-by-step guide to finding your consumer number

Finding your APCPDCL consumer number is easy by following these steps:

• Locate your electricity bill: Your consumer number is printed on the front page of your APCPDCL electricity bill.
• Check notifications: If you receive email or SMS notifications from APCPDCL, they may include your consumer number.
• Visit the APCPDCL website: Log into your APCPDCL online account using your mobile number or email to retrieve your consumer number.
• Customer care: Call APCPDCL customer support, and they will help you find your consumer number.
• Bajaj Finserv app: Use the Bajaj Finserv app or website to access your bill and consumer number via Bajaj Pay.

Following these steps will ensure that you have your consumer number ready for any transaction or customer service request.

Alternative methods to retrieve your consumer number

If you have misplaced your physical bill or forgotten your consumer number, there are alternate ways to retrieve it:

• Use your Aadhaar card if it is linked to your APCPDCL account.
• Request your consumer number via SMS from APCPDCL’s customer service.
• Retrieve your consumer number through the APCPDCL mobile app by logging in with your registered phone number.

APCPDCL has partnered with Bajaj Finserv to offer customers a seamless experience in managing their electricity bills. Through this collaboration, consumers can easily pay their bills, download receipts, and track payment history. Bajaj Finserv provides a wide range of payment options. These include debit cards, credit cards, Bajaj Pay UPI, and internet banking. This makes the electricity bill payment process fast and convenient. Consumers can also schedule payments or set up automatic payments. This ensures they never miss a due date. The partnership simplifies the experience by offering multiple methods and platforms for quick and secure payments.

Steps to pay APCPDCL electricity bill using consumer number on Bajaj Finserv website

Here are the steps to pay electricity bill using consumer number:

1. Visit the Bajaj Finserv website

2. Navigate to ‘ELECTRICITY BILL PAYMENT’ under the ‘PAYMENTS’ section drop-down and click on ‘PAY NOW’

3. Select ‘APCPDCL’ as your electricity provider from the drop-down

4. Enter consumer number and click on ‘FETCH YOUR BILL’

5. On the next page verify the bill details and amount

6. Click on ‘PROCEED TO PAY’ to initiate payment process

7. Choose from the available payment options: net banking, credit/debit cards, Bajaj Pay UPI, or Bajaj Pay Wallet

Fees and charges

A convenience fee of up to 2% (inclusive of applicable taxes) will be charged. For more information on fees and charges, click here.

Note: For failed transactions, the total amount, including charges except taxes, is reversed.