North Bihar Power Distribution Company Limited (NBPDCL) is a key electricity provider in Bihar, India. It caters to the state's northern region, ensuring a steady flow of electricity to countless consumers.

NBPDCL prioritises efficient power distribution, exceptional customer service, and embracing technological advancements. Their mission is to deliver uninterrupted power supply, enhance service delivery processes, and improve user experience.

Consumers can now conveniently access various services online, including bill payments and electricity usage details.

Now, consumers can make their NBPDCL electricity bill payment online safer and more convenient via Bajaj Pay, the BBPS platform by Bajaj Finserv.

How to change mobile number in the NBPDCL electricity bill?

Changing your mobile number in the NBPDCL electricity bill is a straightforward process. First, visit the official NBPDCL website. Log in using your account credentials. Navigate to the 'ACCOUNT SETTINGS' section and select 'UPDATE MOBILE NUMBER'.

Enter your new mobile number and submit the request. An OTP will be sent to your new number for verification. Enter the OTP to confirm the change. You will receive a confirmation message once the update is successful. This ensures that you continue to receive important notifications and updates from NBPDCL.

Why change mobile number in NBPDCL electricity bill

• Receive timely alerts: Important updates and notifications about your electricity usage and billing.
• Avoid disconnections: Ensure you are aware of any pending payments to avoid service interruptions.
• Account security: Keeping your contact information updated helps protect your account.
• Ease of access: Allows for seamless customer service interactions and prompt issue resolutions.

Different ways to change your mobile number in NBPDCL electricity bill

There are several ways to update your mobile number in the NBPDCL electricity bill. You can use the online method through the official website, the mobile app, or visit the nearest NBPDCL office for an offline update.

Each method ensures that your new number is registered and verified promptly.

Online method

To change your mobile number online, visit the NBPDCL website. Log in to your account, navigate to 'ACCOUNT SETTINGS', and select 'UPDATE MOBILE NUMBER'. Enter the new number and submit.

You will receive an OTP on your new number. Enter this OTP to confirm the change. This method is quick and convenient, allowing you to update your information without leaving your home.

Offline method

If you prefer the offline method, visit the nearest NBPDCL office. Fill out the 'MOBILE NUMBER UPDATE' form available at the customer service desk. Provide your current account details and the new mobile number. Submit the form along with a valid ID proof.

The representative will verify your information and update your mobile number in the system. You will receive a confirmation message once the update is successful. This method ensures personal assistance and immediate resolution of any issues.

Conclusion

Updating your mobile number in the NBPDCL electricity bill is essential for staying informed and maintaining account security. Whether you choose the online or offline method, the process is designed to be user-friendly and efficient.

Keeping your contact information current helps ensure you receive all necessary communications from NBPDCL, enhancing your overall customer experience.