Steps to Update Your Mobile Number for Bajaj Pay FASTag

Find out how to update your Bajaj FASTag mobile number easily via the app, portal, or customer support.
Steps to Update Your Mobile Number for Bajaj Pay FASTag
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5 mins
03 December 2024

Why update your Bajaj FASTag mobile number?

Updating the mobile number linked to a Bajaj FASTag is crucial for several reasons. First, it ensures that users receive timely notifications about their toll transactions. This includes alerts for successful payments and low balance warnings. Second, an updated mobile number helps in managing the FASTag account effectively. Users can access their transaction history and recharge alerts easily. Third, in case of any issues or disputes, having the correct mobile number allows for quicker resolution. Lastly, with digital transactions becoming more common, maintaining accurate contact information enhances security and prevents unauthorised access. Regularly checking and updating the mobile number linked to the FASTag can lead to a smoother travel experience.

Steps to change Bajaj FASTag mobile number

1. Visit the official website: Go to the Bajaj Finserv FASTag portal

2. Log in to your account: Enter your credentials to access your account

3. Navigate to profile settings: Find the section for personal information

4. Select Mobile number update: Click on the option to change your mobile number

5. Enter a new Mobile number: Input the new mobile number carefully

6. Submit the request: Confirm the changes by clicking on the submit button

7. Receive confirmation: Wait for an SMS or email confirming the update

Documents required for mobile number update

  • Identity proof: An aadhar card or passport can serve as proof.
  • FASTag account details: Have your FASTag ID ready for reference.
  • New Mobile number: Ensure you have access to the new mobile number.
  • Email ID: An active email address linked to your account.
  • Address proof (if required): A recent utility bill or bank statement may be necessary.

Steps to verify the updated mobile number

Verifying the updated mobile number linked to a Bajaj FASTag is essential. After submitting the new number, users should wait for a verification code via SMS. This code is sent to both old and new numbers for security purposes. Users must enter this code on the verification page of the Bajaj Finserv website. Once entered correctly, users will receive a confirmation message indicating that their mobile number has been successfully updated. It is advisable to check for any notifications related to this update. Regularly verifying that contact details ensure seamless communication regarding toll transactions.

Consider Bajaj Finserv for toll plaza payments

Bajaj Finserv offers a hassle-free solution (Bajaj Pay app) for toll plaza payments through its FASTag service. This service allows users to pass through toll plazas without stopping for cash transactions. The amount gets automatically deducted from their prepaid wallet linked to their FASTag account. This not only saves time but also reduces congestion at toll booths. Additionally, Bajaj Finserv provides excellent customer support for any queries related to FASTag usage. Users can enjoy a smooth travel experience with real-time updates on their transactions directly on their mobile devices.

Conclusion

Updating the mobile number linked to a Bajaj FASTag is an important step for all users. It ensures they receive timely notifications and can manage their accounts effectively. The process of changing the mobile number is straightforward and requires minimal documentation. By following simple steps, users can verify their updated contact information quickly. With services like Bajaj Finserv, toll payments become efficient and convenient. Staying informed about account details enhances user experience and security. Regular updates contribute significantly to a seamless travel journey on Indian highways.

Disclaimer

1. Bajaj Finance Limited (“BFL”) is a Non-Banking Finance Company (NBFC) and Prepaid Payment Instrument Issuer offering financial services viz., loans, deposits, Bajaj Pay Wallet, Bajaj Pay UPI, bill payments and third-party wealth management products. The details mentioned in the respective product/ service document shall prevail in case of any inconsistency with respect to the information referring to BFL products and services on this page.

2. All other information, such as, the images, facts, statistics etc. (“information”) that are in addition to the details mentioned in the BFL’s product/ service document and which are being displayed on this page only depicts the summary of the information sourced from the public domain. The said information is neither owned by BFL nor it is to the exclusive knowledge of BFL. There may be inadvertent inaccuracies or typographical errors or delays in updating the said information. Hence, users are advised to independently exercise diligence by verifying complete information, including by consulting experts, if any. Users shall be the sole owner of the decision taken, if any, about suitability of the same.

Bajaj Finserv App for All Your Financial Needs and Goals

Trusted by 50 million+ customers in India, Bajaj Finserv App is a one-stop solution for all your financial needs and goals.

You can use the Bajaj Finserv App to:

  • Apply for loans online, such as Instant Personal Loan, Home Loan, Business Loan, Gold Loan, and more.
  • Explore and apply for co-branded credit cards online.
  • Invest in fixed deposits and mutual funds on the app.
  • Choose from multiple insurance for your health, motor and even pocket insurance, from various insurance providers.
  • Pay and manage your bills and recharges using the BBPS platform. Use Bajaj Pay and Bajaj Wallet for quick and simple money transfers and transactions.
  • Apply for Insta EMI Card and get a pre-approved limit on the app. Explore over 1 million products on the app that can be purchased from a partner store on Easy EMIs.
  • Shop from over 100+ brand partners that offer a diverse range of products and services.
  • Use specialised tools like EMI calculators, SIP Calculators
  • Check your credit score, download loan statements and even get quick customer support—all on the app.
Download the Bajaj Finserv App today and experience the convenience of managing your finances on one app.

Do more with the Bajaj Finserv App!

UPI, Wallet, Loans, Investments, Cards, Shopping and more

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Frequently asked questions

How can I update my Bajaj FASTag mobile number online?
Yes, users can update their Bajaj FASTag mobile number online. They need to log in to their FASTag account on the issuer's website. From there, they can navigate to the profile settings and follow the prompts to change their mobile number. Verification may be required, but it can typically be completed without an in-person visit.

Can I change my FASTag mobile number without visiting a service centre?
If a user cannot access their old mobile number, they should contact Bajaj Finserv customer service for assistance. They may need to provide identification and other account details to verify their identity before updating their mobile number.

What should I do if I cannot access my old mobile number?
Updating the mobile number usually takes about two business days. After submitting the request, users will receive a confirmation message once the update is processed.

How long does it take to update the mobile number?
Users can change their mobile number multiple times by following the same online process. They just need to ensure that each new number is active and accessible for verification purposes. It is essential to keep track of all updates for future reference.

What documents are required to update my FASTag mobile number?
To update the FASTag mobile number, users generally need to provide a government-issued ID proof, details from their FASTag account for verification, and possibly a filled-out form depending on the issuer's requirements.

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