How to Cancel Indane Gas Booking: Step-By-Step Guide

Learn how to cancel your Indane gas booking using distributor communication, IVRS service, official website, or the IndianOil mobile app.
How to Cancel Indane Gas Booking: Step-By-Step Guide
4 mins read
01 March 2024

Indane, a part of the IndianOil family, has been at the forefront of India’s revolution.

Established in 1964, Indane gradually expanded its customer base from a mere 2000 households around Kolkata to millions of Indian homes. As technology advanced, Indane introduced convenient features for consumers, including online cylinder booking.

But what if you need to cancel an Indane gas booking? In this step-by-step guide, we will explore the various methods to cancel your booking and ensure a hassle-free experience.

Steps to cancel Indane gas booking

1. Cancelling through the distributor: The simplest way to cancel an Indane gas booking is by reaching out to your local distributor. Below are the steps to cancel the Indane gas booking through your distributor:

  1. Identify your local Indane LPG distributor and obtain their phone number or office address
  2. Call the distributor or visit their office
  3. Explain your valid reason for cancelling the booking
  4. Once satisfied with the reason, the distributor will promptly cancel your booking
  5. You will receive a notification on your registered mobile number and email ID confirming the cancellation

2. Cancelling through the IVRS service: If you use the Indane IVRS service for booking cylinders, you can also cancel your booking through the same system. Below are the steps to cancel an Indane gas booking through the IVRS service:

  1. Call the IVRS service to locate your local distributor and retrieve their details
  2. Contact the distributor and explain the reason for the cancellation
  3. If the provided reason is genuine, the distributor will cancel your booking
  4. Note: You will need the Indane gas booking cancellation number for a successful process
  5. IVRS number: 7718955555 (Alternatively, use the toll-free helpline number 1800-2333-555)

3. Cancelling via the official website of Indane: Indane’s official website allows easy online cancellation of gas bookings. Below are the steps to cancel the Indane gas booking through the website: 

  1. Log in to your account on the official Indane website using your username and password
  2. Navigate to the ‘Booking History’ section, where you will find your current and past bookings
  3. Choose the booking that you want to cancel by checking the reference number and date
  4. Click on the ‘Cancel Booking’ option
  5. Your booking will be cancelled, and you will receive confirmation

4. Cancelling through the Indian Oil mobile app: The Indane mobile app is another way of easy online cancellation of gas bookings. Below are the steps to cancel the Indane gas booking through the Indane app:

  1. Download the “IndianOil ONE” app from the Play Store or App Store
  2. Sign up for the Indane LPG platform with relevant details
  3. Go to the ‘Options’ menu and select LPG
  4. Locate your booking and click on “Cancel Order”

Conclusion

Whether you made an accidental booking or need to change your plans, cancelling an Indane gas booking is straightforward.

Choose the method that suits you best—through the distributor, IVRS service, official website, or mobile app. Enjoy the convenience and flexibility Indane offers while managing your gas bookings.

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