Learn more about the process and steps to activate a FASTag.
What is FASTag and why do you need to activate it?
In today's fast-paced world, introducing FASTag has been a significant leap towards modernising India's toll collection system. The National Highway Authority of India (NHAI) governs FASTag, an electronic toll collection method designed to enable direct toll payments from vehicles at toll plazas, thus eliminating the need to stop at toll booths.
Utilising Radio Frequency Identification (RFID) technology, FASTags are affixed to the vehicle's windscreen, allowing automatic toll deductions while the car is in motion. This system saves time and ensures a smooth and hassle-free journey across national highways.
Methods to activate FASTag
Activating your FASTag is a straightforward process that can be done through various methods. Here are the common ways to activate your FASTag:
1. Through the issuing bank's portal or app:
Online activation: Visit the official website or mobile app of the bank that issued your FASTag. Log in to your account and navigate to the FASTag section. Follow the instructions to activate your FASTag by entering the required details, such as your vehicle registration number and personal information.
Customer support: Some banks offer customer support services where you can call their helpline and request activation assistance. Provide the necessary details to the customer support representative to complete the activation process.
2. At Point of Sale (POS) locations:
Bank branches: Visit the nearest branch of the bank that issued your FASTag. Carry your vehicle registration documents and identification proof. The bank representative will assist you in activating your FASTag.
Toll plazas: Many toll plazas have designated POS locations where you can purchase and activate your FASTag. Provide the required documents and information to the representative at the POS location for activation.
3. Through digital wallets and payment apps:
App activation: If you purchased your FASTag through a digital wallet or payment app, you can activate it directly through the app. Log in to the app, navigate to the FASTag section, and follow the activation instructions by entering the necessary details.
Customer support: Similar to banks, digital wallets and payment apps often provide customer support services. You can contact their helpline for assistance with FASTag activation.
4. Official FASTag portals:
Government portals: Some government portals provide services for FASTag activation. Visit the official FASTag portal, log in with your credentials, and follow the instructions to activate your FASTag by entering the required information.
By using any of these methods, you can easily activate your FASTag and start enjoying the benefits of seamless toll payments and hassle-free travel.
How to activate FASTag
Activating a FASTag is a simple process.
Here are the steps to follow:
- Purchase: You can buy a FASTag from any certified bank or online marketplace. If you are a new vehicle owner, the vehicle manufacturer may already have pre-installed it.
- Link to account: Link the FASTag to your preferred bank account or wallet by providing the necessary vehicle details and KYC documentation.
- Activation: Once linked, the FASTag is automatically activated. For tags purchased online or via physical retail outlets, follow the instructions provided with the tag for activation.
Advantages of online FASTag activation
Online activation of FASTag offers several benefits:
- Convenience: Activate your FASTag from the comfort of your home.
- Immediate use: Online activation ensures that your FASTag is ready for use almost instantly.
- Trackability: Easily monitor transactions, balance, and top-ups through the linked online account.
How to activate FASTag on the Bajaj Finserv BBPS platform and the Bajaj Finserv app
The Bajaj Finserv BBPS platform and the Bajaj Finserv app provide an easy and intelligent way to activate your FASTag:
- Download the app or visit the platform: Start by downloading the Bajaj Finserv App or visiting the Bajaj Finserv BBPS platform online.
- Enter vehicle details: Provide your vehicle registration number and other required details.
- Make payment: Complete the activation process by making the initial top-up payment for your FASTag with Bajaj Pay UPI.
A convenience fee of up to 2% will be charged based on the transaction amount and payment pathway (including applicable taxes).
Steps to activate FASTag for a new car
To activate FASTag for a new car, follow these steps:
- Purchase FASTag: Buy a FASTag from a bank, an online platform, or an authorised dealer
- Download the App: Install the My FASTag app or the app provided by the issuing bank
- Register: Enter your vehicle details and upload the required documents, such as the vehicle's Registration Certificate (RC), ID proof, and address proof
- Activate: Follow the app's instructions to activate the FASTag by linking it to your bank account or a prepaid wallet
- Affix FASTag: Attach the FASTag to the windshield of your car according to the guidelines provided
- Recharge: Make sure your FASTag account has enough balance to cover toll payments.
Steps to reactivate your inactive FASTag
- Check balance: Ensure that your FASTag account has enough funds, as low balance is a common reason for deactivation.
- Update KYC details: Verify and update your Know Your Customer (KYC) information through the app or website of the issuing bank.
- Contact customer service: Get in touch with the FASTag issuer’s customer support team for help with reactivating your FASTag.
- Recharge account: Add sufficient funds to your FASTag account using the app or through online banking.
- Monitor FASTag status: Regularly check the status of your FASTag to confirm it stays active.
Benefits of using the Bajaj Finserv Platform
Utilising the Bajaj Finserv platform for activating and managing your FASTag brings several advantages:
- Ease of use: An adaptable and accessible interface makes it easy to navigate the activation process.
- One-stop solution: Manage your FASTag account, check balances, and recharge your tag all in one place.
- Secure transactions: Ensure safe and secure transactions with every top-up or activation.
Conclusion
In conclusion, activating a FASTag is a step towards embracing a more efficient and streamlined way of handling toll payments in India. Platforms like the Bajaj Finserv BBPS platform and the Bajaj Finserv app simplify the process. It has added benefits, ensuring a pleasant travel experience across the country's highways.
Also check
Apply For FASTag |
NHAI FASTag Login |
FASTag Closure |
Recharge and Pay Bills
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Frequently asked questions
Activating your FASTag online can be done through the official website of any NHAI-certified issuer bank or platforms like the Bajaj Finserv BBPS platform. The process involves entering your vehicle details, linking the FASTag to a bank account, and making an initial top-up.
You can check the status of your FASTag activation by logging into the account or wallet to which the FASTag is linked. Most issuers also send an SMS or email notification once the FASTag is activated.
Ensure your FASTag is correctly linked to a funded account or wallet if inactive. If issues persist, contact the customer service of the bank or entity from which you purchased the FASTag for further assistance.
- Many banks let you verify activation status through their website or app (look for FASTag sections).
- Call customer care! Contact the bank/issuer that provided your FASTag. Give them your FASTag ID or vehicle details for verification.
- NPCI website check! Visit the National Payments Corporation of India website (https://www.npci.org.in/what-we-do/netc-fastag/check-your-netc-fastag-status) and use your FASTag ID or vehicle number to see the status.
Activation time depends on the issuer, but it usually takes a few hours to 24-48 hours after applying and completing any KYC (Know Your Customer) steps.
Some issuers offer them, but it is not guaranteed everywhere. Check with your bank or chosen FASTag provider to see if they offer immediate options.
- Check balance: Ensure your FASTag account has sufficient funds, as low balance is a common reason for deactivation.
- Update KYC: Verify and update your KYC details through your issuing bank’s app or website.
- Contact issuer: Reach out to the FASTag issuer’s customer service for assistance with reactivation.
- Recharge: Add funds to your FASTag account via the app or online banking.
- Monitor status: Regularly check your FASTag status to ensure it remains active.
- Issuer’s app/website: Log in to the app or website of your FASTag issuer and navigate to the account summary or balance section.
- NPCI website: Visit the NPCI website and enter your FASTag ID or vehicle registration number to check the status.
- SMS notifications: Look for SMS notifications from your FASTag issuer, which often provides status updates.
- Enable: To enable FASTag, ensure it is properly linked to your bank account or wallet and has sufficient balance. Use the issuer’s app or website to manage your account.
- Disable: To disable FASTag, contact your issuer’s customer service or use the app/website to request deactivation. You may also need to remove the tag from your vehicle physically.
- Check reason: Identify why your FASTag was disabled, such as insufficient balance or a traffic violation.
- Recharge: If insufficient balance is the issue, recharge your FASTag wallet above the minimum threshold.
- Contact issuer: For other issues, contact your FASTag issuer to resolve the problem and request reactivation.
- My FASTag App: Download the My FASTag app to manage your FASTag account, check your balance, and view transaction history.
- Bajaj Finserv App: Use the Bajaj Finserv App to access and manage all your FASTag details.
No, you do not necessarily need to visit a bank to activate your FASTag. There are multiple ways to activate it, catering to different preferences:
- Online activation: You can purchase and activate your FASTag online through various platforms, such as the 'My FASTag' app or your bank's mobile app. Simply follow the instructions to link your FASTag to your bank account or wallet.
- Point of Sale (POS) activation: FASTags can also be activated at designated POS locations, such as toll plazas or authorised dealer outlets. Provide the necessary documents, like your vehicle's Registration Certificate (RC) and ID proof, to complete the activation.
- Bank branch activation: If you prefer, you can visit a certified bank branch to purchase and activate your FASTag. The bank will link it to your account for automatic toll deductions.
The activation time for FASTag can vary depending on the method you choose:
1. Online activation: Typically, online activation through apps or websites is quick and can be completed within a few minutes to a few hours.
2. POS activation: Activation at POS locations is usually immediate, provided all required documents are in order.
3. Bank branch activation: If you activate your FASTag at a bank branch, it might take a bit longer, ranging from a few hours to a day, depending on the bank's processing time.
No, the 'One Vehicle, One FASTag' rule enforced by the National Highways Authority of India (NHAI) means that each vehicle must have its own unique FASTag. This rule helps prevent misuse and ensures that each vehicle is correctly identified at toll plazas. Therefore, you cannot activate multiple vehicles under one FASTag account.
If you have multiple vehicles, you will need to purchase and activate separate FASTags for each one. However, you can manage all your FASTags through a single app such as Bajaj Finserv, making it convenient to track and recharge them as needed.