West Bengal State Electricity Distribution Company Limited (WBSEDCL) provide electricity in West Bengal. They are all about providing reliable and efficient power, whether it is for your cozy home or a bustling business.

We will dive into how to lodge electricity complaints with WBSEDCL. Plus, you will learn how to pay your electricity bill online easily using Bajaj Pay – the BBPS platform on Bajaj Finserv.

Steps for lodging WBSEDCL electricity complaints

WBSEDCL has simplified the process for registering complaints, making it easy for customers to report any electricity-related issues. Whether the problem is a power outage, voltage fluctuation, or a faulty meter, the company quickly responds through its customer service channels. Follow the steps below to lodge WBSEDCL electricity complaints.

1. Visit the official WBSEDCL website and enter the complaint section.
2. Enter your account details, including consumer number and location.
3. Select the nature of the complaint, such as ‘POWER OUTAGE’ or ‘VOLTAGE ISSUE’.
4. Provide any additional details related to the issue.
5. Submit the complaint and note down the reference number provided.
6. Follow up on the status of your complaint through the website or customer helpline.
7. Once resolved, provide feedback to help improve the service.

Why lodging a WBSEDCL complaint matters

Making a complaint with WBSEDCL helps keep your power running smoothly. It alerts them to problems, so they can fix issues fast and you do not deal with long outages. Plus, it helps maintain good service quality.

Steps to pay your WBSEDCL bill on the Bajaj Finserv website

Follow these steps to view and download WBSEDCL bill:


1. Visit the Bajaj Finserv website

2. Go to the ‘BILLS AND RECHARGES’ under the ‘PAYMENTS’ section

3. Click on ‘ELECTRICITY BILL PAYMENT’

4. Select ‘WBSEDCL’ as your electricity board from the drop-down menu

5. Enter your ‘CONSUMER NUMBER’ and click on ‘FETCH BILL’

5. Download or print the bill as needed
6. Select a payment method from the list of available payment options such as credit card, debit card, e-Wallet, UPI, and net banking

Steps to pay your electricity bill online on the Bajaj Finserv app

Here is how you can pay your WBSEDCL electricity bill on the Bajaj Finserv app:

1. Download the Bajaj Finserv app from the Google Play Store or App Store and install it on your device
2. Open the app, log in, or register if you are a new user
3. Go to 'BILLS AND RECHARGES' and select 'ELECTRICITY'
4. Select ‘WBSEDCL’ as your electricity board from the drop-down menu
5. Enter your ‘CONSUMER NUMBER’ and click on ‘FETCH BILL’
6. Select a payment method from the list of available payment options such as credit card, debit card, e-Wallet, UPI, and net banking
7. Check the details that you entered and click on 'PAY NOW'

You will receive a notification from Bajaj Finserv after successful payment.

Fees and charges

A convenience fee of up to 2% will be charged depending on the transaction amount and payment mode (inclusive of applicable taxes). For more information on fees and charges, click here.

Note: For failed transactions, the total amount including charges except taxes are reversed.

Conclusion

WBSEDCL delivers reliable power in Gujarat. A streamlined complaint process ensures prompt addressing of that issues. You can lodge your complaints by visiting their website and manage bills payment online through Bajaj Finserv. The payment process is smooth and transparent.