The Ajmer Vidyut Vitran Nigam Limited (AVVNL) is responsible for electricity distribution in parts of Rajasthan, India. If you are facing power outages, billing problems, or meter malfunctions within their service area, registering a complaint online with AVVNL ensures a documented and efficient resolution process.

Why file an online complaint with AVVNL

• Convenience: The online platform allows you to register a complaint 24/7 from anywhere with an internet connection.
• Timesaving: Avoid phone wait times. Submitting your complaint online takes just minutes.
• Documentation: An online record serves as proof of your complaint and can be helpful for tracking its progress.

Steps for registering AVVNL electricity complaints online:

1. Visit the AVVNL website: While AVVNL does not have a dedicated website for online services, you can check the Rajasthan Raj Sampark portal, which might offer complaint registration options.
2. Locate the complaint section: Look for a section titled ‘PUBLIC GRIEVANCES,’ ‘Consumer Care,’ or similar. You might find a link labelled ‘REGISTER COMPLAINT’ or ‘ONLINE COMPLAINT REGISTRATION.’ 
   Important note: If the Rajasthan Raj Sampark portal does not offer AVVNL complaint registration, proceed to the alternative methods below.
3. Register or login: Some portals require user registration before submitting complaints. Follow the instructions for creating an account or log in with existing credentials (if applicable).
4. Fill out the complaint form: Clearly and accurately describe your issue. Here's what you might need:
   • Consumer number (if available)
   • Description of the problem (e.g., power outage, faulty meter, high bill)
   • Date and time of the issue (if applicable)
   • Uploading photos or documents (optional, but helpful for specific issues)
   • Contact information (phone number, email)
5. Submit your complaint: Once you have filled out the form and reviewed the details, submit your complaint electronically.

Alternative ways to register complaints with AVVNL

• Phone: Call the AVVNL customer care helpline number: 1912 or 1800-180-6565. Inform them about the issue and provide details like your consumer number (if available).
• Customer service centre: Visit your nearest AVVNL customer service centre in person to register a complaint.

In addition to finding the relevant information about the AVVNL electricity board you can also complete your AVVNL electricity bill payment.

The Bajaj Pay platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.Conclusion

By following these steps and exploring the available options, you can register a complaint with AVVNL effectively. Remember, a documented complaint ensures a quicker resolution and contributes to a more reliable electricity supply for everyone.