Frustrated with power cuts or faulty meters? Get your electricity woes fixed fast. This guide simplifies registering a complaint with the MVVNL electricity board.

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Madhyanchal Vidyut Vitaran Nigam Ltd. (MVVNL): Addressing Electricity Concerns

Madhyanchal Vidyut Vitaran Nigam Ltd. (MVVNL) is responsible for ensuring a steady flow of electricity to millions of customers across Uttar Pradesh, India.

While power outages can be disruptive, MVVNL offers multiple ways to register a complaint and get your electricity service restored promptly. This guide explores the process of registering a complaint online (when available) and provides alternative methods for contacting MVVNL.

Steps for Madhyanchal Vidyut Electricity Complaint Registration Online

As of today, MVVNL does not offer an online complaint registration system. However, they provide alternative methods for registering complaints, which we'll explore below.

Alternative ways to register a complaint with the Madhyanchal Vidyut electricity board

While an online system isn't currently available, here are effective ways to register a complaint with MVVNL:

  • 24/7 toll-free number: For immediate assistance, dial MVVNL's customer care number, 1912. This number is operational 24/7 and connects you with a customer service representative who can register your complaint and provide an estimated restoration timeframe.
  • Missed call service: If calling is inconvenient, utilise MVVNL's missed call service. Dial 1800-1800-440 from your registered mobile number. A customer service representative will return your call to register the complaint and provide updates.
  • Visit a customer care center: For in-person interaction, visit your nearest MVVNL customer care centre. A representative will assist you in registering the complaint and address any concerns you may have.

In addition to finding the relevant information about the MVVNL electricity board, you can also complete your electricity bill payment.

The BBPS platform on Bajaj Finserv allows users to pay their bills instantly and securely. Customers can use various payment modes like credit/debit cards, net banking, Bajaj Pay Wallet, and Bajaj Pay UPI.

Conclusion

By utilising the methods mentioned above, you can ensure a swift resolution to power outage issues and a speedy restoration of your electricity service. 

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Frequently asked questions

How do I register a complaint about a power outage with Madhyanchal Vidyut complaint online?

MVVNL does not currently offer an online complaint registration system. However, you can use the alternative methods mentioned above, such as the 24/7 toll-free number (1912) or the missed call service (1800-1800-440).

How can I track the status of my Madhyanchal Vidyut complaint online?

As of now, there's no online portal to track the status of your MVVNL complaint.  However, you can call the customer care number (1912) and speak with a representative who can provide updates on your complaint's progress.